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  • Devon County Council (25 002 233)

    Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2025

    Summary: We will not investigate Mr X’s complaint that it is failing to adequately maintain a road in its area. If Mr X is unhappy with the Council’s actions, it is reasonable for him to pursue the matter in court.

  • Royal Borough of Kingston upon Thames (25 002 334)

    Statement Closed after initial enquiries Other 03-Aug-2025

    Summary: We will not investigate this complaint about how the Council supported Miss X as a care leaver. This is because we could not add to any previous investigation by the Council and Miss X’s injustice caused by any fault there was, has already been remedied. In addition, we cannot achieve the remedy Miss X wants.

  • London Borough of Sutton (25 002 438)

    Statement Closed after initial enquiries Allocations 03-Aug-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • Middlesbrough Borough Council (25 002 469)

    Statement Closed after initial enquiries Council tax 03-Aug-2025

    Summary: We will not investigate this complaint about Council Tax liability. This is because Mr X had a right of appeal to the Valuation Tribunal and it was reasonable to expect him to use it.

  • Kent County Council (25 002 490)

    Statement Closed after initial enquiries Traffic management 03-Aug-2025

    Summary: We will not investigate Mr X’s complaint about the Council not installing a crossing at a local road junction, and its processes and responses as the highways consultee on development applications decided by the local planning authority. There is not enough evidence of fault in the Council’s processes to warrant an investigation. The matters complained of cause insufficient significant personal injustice to Mr X or his organisation to justify us investigating. We also cannot achieve the outcomes sought.

  • Salford City Council (25 002 714)

    Statement Upheld Homelessness 03-Aug-2025

    Summary: We will not investigate this complaint about damage to the complainant’s possessions while she was homeless. This because the problem has been resolved.

  • London Borough of Southwark (25 004 458)

    Statement Closed after initial enquiries Parking and other penalties 03-Aug-2025

    Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Miss Y to appeal to the Traffic Enforcement Centre and the London Tribunals.

  • East Devon District Council (25 004 748)

    Statement Closed after initial enquiries Leisure and culture 03-Aug-2025

    Summary: We will not investigate this complaint about a Public Spaces Protection Order. That is because the complaint is late.

  • New Forest District Council (25 005 221)

    Statement Closed after initial enquiries Councillor conduct and standards 03-Aug-2025

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s complaint about a town councillor. This is because we cannot investigate the actions of town councillors and there is insufficient evidence of fault by the Council to show its handling of the complaint caused Mr X significant injustice. We also cannot achieve the outcome Mr X wants.

  • Leicester City Council (25 005 854)

    Statement Closed after initial enquiries Trees 03-Aug-2025

    Summary: We will not investigate Mrs X’s complaint about a Council tree outside her home, which she says has damaged her property. This is because it is reasonable for Mrs X to pursue any claim for compensation through the court.

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