Decision search
Your search has 55414 results
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Statement Closed after initial enquiries Child protection 07-Jan-2026
Summary: We will not investigate this complaint about an assessment undertaken by the Council following information shared by the Police because there is insufficient evidence of fault by the Council to justify an investigation, an investigation would not change the outcome and we cannot achieve the outcome the complainant wants.
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Liverpool City Council (25 010 453)
Statement Closed after initial enquiries Homelessness 07-Jan-2026
Summary: We will not investigate Miss X’s complaint that the Council has not reimbursed storage costs she incurred in 2024. This is because her complaint is late and I have seen no reason to exercise my discretion and investigate.
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West Sussex County Council (25 010 513)
Statement Closed after initial enquiries Parking and other penalties 07-Jan-2026
Summary: We will not investigate this complaint about the Council refusing the complainant’s application for a vehicle crossover. There is insufficient evidence of fault in the way the Council reached its decision.
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Statement Closed after initial enquiries Antisocial behaviour 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision to issue Mrs X with a community protection warning letter. There is no evidence to suggest Mrs X has suffered a significant injustice which would warrant our involvement. In any case, there is no worthwhile outcome achievable by us investigating.
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Hertfordshire County Council (25 010 682)
Statement Closed after initial enquiries Other 07-Jan-2026
Summary: We will not investigate this complaint about completion of forms for a private court application. The Council has no duty to complete the form, so it is not likely we would find it at fault for refusing to do so.
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Transport for London (25 010 695)
Statement Closed after initial enquiries Traffic management 07-Jan-2026
Summary: We will not investigate Mr X’s complaint about emission zone charges. There is insufficient remaining injustice to warrant investigation.
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Leeds City Council (25 010 724)
Statement Closed after initial enquiries School transport 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s removal of the complainant’s child’s personal travel allowance and the refusal of her appeal against this decision. There is insufficient evidence of fault on the Council’s part to warrant our intervention.
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Ipswich Borough Council (25 010 742)
Statement Closed after initial enquiries Council house sales and leaseholders 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of a “right to buy” application. It is reasonable to expect Mr X to take court action about the handling of his application. Other points are more properly for the police and the Information Commissioner.
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London Borough of Barnet (25 010 747)
Statement Closed after initial enquiries Homelessness 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s homelessness application and its offer of interim accommodation. There is not enough evidence of fault to warrant our involvement, and in any case, there is no worthwhile outcome achievable by our involvement.
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Redcar & Cleveland Council (25 010 840)
Statement Closed after initial enquiries Adoption 07-Jan-2026
Summary: We will not investigate Ms X’s complaint about Council’s handling of matters involving her grandchild and their half-sibling in 2018 and 2019. The complaint is late and there are other bodies better placed to consider the issues raised.