Decision search
Your search has 55414 results
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Hertfordshire County Council (25 017 452)
Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We cannot investigate Mrs X’s complaint about the preparation and contents of a Section 7 report that the Council presented to a court. The law prevents us from investigating what happens during court proceedings.
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Westminster City Council (25 017 910)
Statement Closed after initial enquiries Allocations 08-Jan-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Islington (25 018 361)
Statement Closed after initial enquiries Parking and other penalties 08-Jan-2026
Summary: We will not investigate this complaint about a PCN. This is because it would have been reasonable for Ms X to appeal to London Tribunals.
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Oldham Metropolitan Borough Council (25 018 400)
Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of confidential personal information. This is because the Information Commissioner’s Office is better placed to decide this complaint.
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Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We cannot investigate Ms X’s complaint about the preparation and contents of a report that the Council presented to a court. The law prevents us from investigating what happens during court proceedings.
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Milton Keynes Council (25 021 010)
Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We will not investigate Miss X’s complaint about how the Council has dealt with her complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault with its decision to suspend its investigation.
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Tameside Metropolitan Borough Council (25 021 330)
Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We cannot investigate this complaint about the content of a court report and subsequent data request because we cannot investigate what happened in court and the issues are intrinsically linked to legal proceedings. Also, the Information Commissioners Office are better placed to consider the complaint about a subject access request so we will not investigate.
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London Borough of Enfield (25 021 332)
Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his vehicle crossover application. This is because there is not enough evidence of fault to justify an investigation.
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Darlington Borough Council (25 021 525)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2026
Summary: We will not investigate Mr B’s complaint that the Council is failing to maintain local roads. This is because it is reasonable for Mr B to apply to court for an order requiring the Council to repair these roads.
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South Tyneside Metropolitan Borough Council (24 023 131)
Statement Upheld Charging 08-Jan-2026
Summary: Ms X complained how the Council dealt with her daughter’s direct payments account. She says the Council told her there was a nil charge for services, and then three years later it wrote to her asking for over £5,000 for backdated arrears. We find the Council was at fault for its delay in completing audits and contacting Ms X about the outstanding arrears. This caused Ms X frustration and upset. The Council waived some of the outstanding arrears and arranged a payment plan when it responded to Ms X’s complaint. This partially remedies her injustice. The Council has also agreed to apologise to Ms X to address the remaining injustice.