Decision search
Your search has 55414 results
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Bury Metropolitan Borough Council (25 012 655)
Statement Closed after initial enquiries School transport 08-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision to withdraw post 16 travel assistance. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Stockton-on-Tees Borough Council (25 012 898)
Statement Closed after initial enquiries Other 08-Jan-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s children’s services, because the Council has already provided a suitable resolution, and further investigation is unlikely to achieve anything more. Other matters fall outside our jurisdiction and should be raised in Court or with another body.
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London Borough of Newham (25 012 933)
Statement Closed after initial enquiries Parking and other penalties 08-Jan-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and the London Tribunals.
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London Borough of Southwark (25 013 051)
Statement Closed after initial enquiries Fostering 08-Jan-2026
Summary: We will not investigate this complaint about the complainant’s deregistration as a foster carer. This is because another body is better placed than the Ombudsman to do so.
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Leeds City Council (25 013 292)
Statement Closed after initial enquiries Special educational needs 08-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to investigate the complainant’s further complaints and concerns. The Ombudsman has already investigated the substantial matter and is investigating another, and we will not reinvestigate issues which relate to, or could have been included in, those complaints. The remaining matters, in part, relate to the management of the school and the law prevents us from investigating this or there is insufficient injustice to warrant further investigation.
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Manchester City Council (25 013 349)
Statement Closed after initial enquiries Council tax 08-Jan-2026
Summary: We will not investigate this complaint about a disabled band reduction for council tax. It is reasonable to expect Mrs X to use her right of appeal to the Valuation Tribunal. The Council has taken suitable action regarding its delay, and the remaining injustice is not significant enough to warrant investigation.
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Royal Borough of Greenwich (25 014 164)
Statement Closed after initial enquiries Homelessness 08-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s homelessness application review decision. This is because Mr X had a right of appeal to the County Court and it is reasonable to expect him to have appealed. I have also not seen enough evidence of significant injustice to justify investigating the time the Council took to make its review decision.
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Statement Closed after initial enquiries Councillor conduct and standards 08-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because the complainant has not suffered significant injustice.
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Essex County Council (25 015 131)
Statement Upheld Special educational needs 08-Jan-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more
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Southside Partnership (25 015 368)
Statement Closed after initial enquiries Residential care 08-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Care Provider not being able to provide him with a narrative for his late sister’s holidays. This is because the complaint is late and there are no good reasons why Mr X did not complain sooner. Furthermore, we would not be able to add to the Care Provider’s investigation.