Decision search
Your search has 54045 results
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Kent County Council (25 007 200)
Statement Closed after initial enquiries Traffic management 30-Sep-2025
Summary: We will not investigate this complaint about traffic management. This is because further investigation would not lead to a different outcome and the injustice claimed by Mr X is not significant enough to warrant our involvement.
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West Sussex County Council (25 007 606)
Statement Closed after initial enquiries Other 30-Sep-2025
Summary: We will not investigate Mr X’s complaint about the social worker allocated to his child’s case. This is because there is no sign of fault in the Council’s decision not to consider his complaint until the ongoing court proceedings have concluded.
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Isle of Wight Council (25 007 970)
Statement Closed after initial enquiries Enforcement 30-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because the complainant has not suffered significant injustice.
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Torridge District Council (25 008 480)
Statement Closed after initial enquiries Housing benefit and council tax benefit 30-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s housing benefit claims system. This is because we cannot achieve the outcome Ms X is seeking.
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Kent County Council (25 009 041)
Statement Closed after initial enquiries Special educational needs 30-Sep-2025
Summary: We will not investigate this complaint about the Council’s provision of education for Ms X’s daughter and its handling of her complaint. This is because the substantive issues are outside jurisdiction due to the time limits, and there is no worthwhile outcome achievable from investigating how the Council handled Ms X’s complaint.
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London Borough of Hounslow (25 004 560)
Statement Closed after initial enquiries Allocations 30-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision that he is not eligible to join its housing register. There is insufficient evidence of fault to warrant an investigation.
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Nottinghamshire County Council (25 004 699)
Statement Closed after initial enquiries Assessment and care plan 30-Sep-2025
Summary: We will not investigate this complaint about adult social care. There is not enough evidence of fault in how the Council investigated safeguarding concerns and meets care and support needs. The Ombudsman cannot question or criticise the Council’s decisions where there is no fault in how they were made. If the complainant disagrees with what is in the best interests of the person receiving care they can ask the Court of Protection to decide.
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Kent County Council (25 004 768)
Statement Upheld Special educational needs 30-Sep-2025
Summary: We will not investigate Ms X’s complaint about Council delays in completing her child’s Education, Health and Care Needs Assessment. The Council upheld the complaint and has agreed to remedy Ms X’s injustice by apologising and offering a financial remedy. Further investigation by us would not be proportionate.
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Surrey County Council (25 004 887)
Statement Closed after initial enquiries School transport 30-Sep-2025
Summary: We will not investigate this complaint about the Council refusing to provide post-16 transport to college. This is because the Council has now agreed to provide transport. This is the outcome Mrs X wanted. An investigation would not achieve anything more.
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Surrey County Council (25 004 957)
Statement Upheld Special educational needs 30-Sep-2025
Summary: We will not investigate this complaint about delays following an Education, Health and Care Plan annual review meeting. This is because the Council has already upheld the complaint and offered Miss X £300. This is a suitable remedy for the injustice caused and further investigation would not achieve anything more.