Decision search
Your search has 54045 results
-
Derbyshire County Council (25 003 863)
Statement Closed after initial enquiries Safeguarding 30-Sep-2025
Summary: We will not investigate the Council’s responses to Mr X’s complaint about suffering hate and derogatory behaviour by his relative’s carers. This is because there is insufficient evidence of fault in the Council’s responses and there is no worthwhile outcome achievable.
-
Statement Closed after initial enquiries Council tax 30-Sep-2025
Summary: We will not investigate this complaint about council tax recovery action. We could not achieve much more on some parts of the complaint. It would be disproportionate to investigate other parts. It is reasonable to expect Miss X to take court action on the point about the effect on her health.
-
Birmingham City Council (25 004 136)
Statement Closed after initial enquiries Refuse and recycling 30-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to collect waste bins due to industrial action. This is because we have no jurisdiction to investigate matters which affect all or most people in the Council’s area.
-
Guildford Borough Council (25 004 140)
Statement Closed after initial enquiries Drainage 30-Sep-2025
Summary: We will not exercise discretion to investigate this complaint about the responsibility for cables in a culvert next to Mr X’s property. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
-
London Borough of Enfield (25 004 341)
Statement Upheld Homelessness 30-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s assessment of her homelessness application. This is because the Council has agreed to apologise to Mrs X, pay her £300 and progress her current homelessness application without further delay. Therefore, an investigation by us would not be proportionate.
-
Stratford-on-Avon District Council (25 004 397)
Statement Closed after initial enquiries Homelessness 30-Sep-2025
Summary: We will not investigate this complaint about the Council’s view that a flat, not just a house, might meet Miss X’s needs. This is mainly because the evidence suggests the Council reached its decision properly. Miss X can reasonably take court action if she wants a decision on whether the Council has broken equality laws.
-
Walsall Metropolitan Borough Council (25 004 506)
Statement Closed after initial enquiries Antisocial behaviour 30-Sep-2025
Summary: We will not investigate Miss X’s complaint about suffering light pollution. This is because it is unlikely we would find fault.
-
Solihull Metropolitan Borough Council (25 006 678)
Statement Closed after initial enquiries Building control 30-Sep-2025
Summary: We will not investigate Miss X’s complaint about how the Council carried out building control inspections. This is because we do not start an investigation where there is not enough evidence of fault or when an investigation is unlikely to lead to a different outcome.
-
Surrey County Council (25 006 936)
Statement Closed after initial enquiries Trees 30-Sep-2025
Summary: We will not investigate this complaint about damage caused by Council trees as it is reasonable to expect Mr X to seek a remedy in court.
-
London Borough of Croydon (25 006 960)
Statement Closed after initial enquiries Assessment and care plan 30-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s record-keeping because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.