Decision search
Your search has 54045 results
-
Royal Borough of Kingston upon Thames (25 009 457)
Statement Closed after initial enquiries Councillor conduct and standards 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as it is unlikely we will find fault by the Council.
-
South Cambridgeshire District Council (25 009 576)
Statement Closed after initial enquiries Councillor conduct and standards 01-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.
-
North Northamptonshire Council (25 009 733)
Statement Closed after initial enquiries Other 01-Oct-2025
Summary: We will not investigate this complaint about the Council defending a legal claim. This is because the law does not allow us to investigate matters which are connected to court proceedings or employment matters.
-
Hampshire County Council (25 010 026)
Statement Closed after initial enquiries Highway repair and maintenance 01-Oct-2025
Summary: We will not investigate Mr X’s complaint that his car was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr X to take the Council to court.
-
Birmingham City Council (25 010 062)
Statement Closed after initial enquiries Refuse and recycling 01-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s failure to collect waste bins due to industrial action. This is because we have no jurisdiction to investigate matters which affect all or most people in the Council’s area.
-
City of Bradford Metropolitan District Council (25 010 301)
Statement Upheld Other 01-Oct-2025
Summary: We have upheld Mr X’s complaint because the Council delayed considering his complaint at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.
-
London Borough of Southwark (25 010 925)
Statement Closed after initial enquiries Homelessness 01-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s offer of unsuitable temporary accommodation because further investigation would not lead to a different outcome.
-
London Borough of Southwark (25 011 318)
Statement Closed after initial enquiries Allocations 01-Oct-2025
Summary: We will not investigate Ms X’s complaint about the information provided about a property before she bid on it, nor the Council’s consideration of whether it was suitable for her. There is insufficient evidence of fault to justly our involvement. In addition, Ms X had rights of review and appeal in relation to the suitability of the property and it was reasonable for her to exercise them.
-
Oxfordshire County Council (25 013 359)
Statement Closed after initial enquiries Other 01-Oct-2025
Summary: We will not investigate Mrs B’s complaint that she suffered injuries after tripping on a defective pavement. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.
-
London Borough of Southwark (25 013 414)
Statement Closed after initial enquiries Parking and other penalties 01-Oct-2025
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged moving traffic contravention. This is because it was reasonable for Mr B to put in an appeal to London Tribunals.