Decision search
Your search has 51937 results
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Royal Borough of Kingston upon Thames (24 022 189)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2025
Summary: We will not investigate this complaint about the way the Council responded to a complaint about parking charges. This is because there is insufficient evidence of fault causing injustice.
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Sandwell Metropolitan Borough Council (24 023 352)
Statement Closed after initial enquiries Planning applications 15-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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London Borough of Croydon (25 000 018)
Statement Closed after initial enquiries Council tax 15-Apr-2025
Summary: We will not investigate this complaint about Council tax liability and payments because the matter is out of time and there was a right of appeal to a Valuation Tribunal.
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Burnley Borough Council (25 000 192)
Statement Closed after initial enquiries Council tax 15-Apr-2025
Summary: We will not investigate this complaint about Council tax liability because there was a right of appeal to a Valuation Tribunal.
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London Borough of Lewisham (25 000 203)
Statement Closed after initial enquiries Council tax 15-Apr-2025
Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to Valuation Tribunal.
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London Borough of Ealing (25 000 558)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2025
Summary: We will not investigate this complaint about the cost of a penalty charge notice as there is insufficient evidence of fault by the Council to justify our further involvement.
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Statement Closed after initial enquiries Parking and other penalties 15-Apr-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it has been cancelled by the Council.
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Stockport Metropolitan Borough Council (25 000 760)
Statement Closed after initial enquiries Land 15-Apr-2025
Summary: We will not investigate Mr C’s complaint that his property has been damaged due to the Council’s failure to maintain adjoining land. This is because it is reasonable for Mr C to take the Council to court.
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Statement Upheld Special educational needs 14-Apr-2025
Summary: Mrs X complained the Council failed to provide alternative education for her child Y when they were unable to attend school between September 2023 and August 2024. Mrs X also complained the Council delayed in completing an Education, Health and Care (EHC) needs assessment and issuing an EHC Plan for Y. The Council failed to consider if it should provide Y alternative provision and delayed issuing an EHC Plan for Y for 35 weeks which resulted in Y missing out on some special educational provision for two academic terms. The Council will make a payment to Mrs X to recognise the injustice caused by the faults and act to improve its service.
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London Borough of Havering (24 010 761)
Statement Upheld School transport 14-Apr-2025
Summary: Mr X complained the Council did not consider his and his family’s health conditions and disabilities when it decided which schools his children should go to and that it would not provide transport for the children to get to school. The Council failed to consider Mr X’s school transport application properly which caused him frustration and uncertainty. The Council will apologise and hold an independent appeal panel to reconsider Mr X’s school transport application.