Decision search
Your search has 55414 results
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Transport for London (25 016 999)
Statement Closed after initial enquiries Licensing 12-Jan-2026
Summary: We will not investigate this complaint about private hire license renewal because the court is better placed to consider the complaint.
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London Borough of Southwark (25 017 714)
Statement Closed after initial enquiries Council tax 12-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax liability. This is because the complaint is late and there are no good reasons to exercise discretion to consider it now.
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London Borough of Lambeth (25 018 055)
Statement Closed after initial enquiries Other 12-Jan-2026
Summary: We will not investigate this complaint about a data breach in a social work assessment. The complaint is late, and there are no good reasons why it could not have been made to us sooner.
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East Sussex County Council (25 018 636)
Statement Closed after initial enquiries Highway repair and maintenance 12-Jan-2026
Summary: We will not investigate Mr X’s complaint that his car was damaged by a pothole. It is reasonable to expect Mr X to pursue the matter in court.
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Statement Closed after initial enquiries Council tax 12-Jan-2026
Summary: We will not investigate this complaint about Council tax liability because the matter was appealed to a Valuation Tribunal.
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London Borough of Ealing (25 019 163)
Statement Closed after initial enquiries Council tax 12-Jan-2026
Summary: We will not investigate this complaint about a Council tax discount because there is a right of appeal to a Valuation Tribunal.
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Southend-on-Sea City Council (25 019 845)
Statement Upheld Other 12-Jan-2026
Summary: We uphold this complaint about delay on the Council’s part in completing the statutory procedure for complaints about children’s services matters. It has now offered Mrs X two alternative dates in the near future for a Stage 3 panel to complete the procedure.
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London Borough of Lambeth (25 019 929)
Statement Closed after initial enquiries Council tax 12-Jan-2026
Summary: We will not investigate this complaint about Council tax because there is a right of appeal to a Valuation Tribunal and relates to the Valuation Office Agency which is not within the Ombudsman’s jurisdiction.
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Coventry City Council (25 022 695)
Statement Closed after initial enquiries Parking and other penalties 12-Jan-2026
Summary: We will not investigate Mr B’s complaint that the Council has not put in place clear signage to alert motorists to a traffic restriction. This is because it was reasonable for Mr B to challenge the Penalty Charge Notice he received by putting in an appeal to the Traffic Penalty Tribunal. The Tribunal is in the best position to decide this matter.
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Southend-on-Sea City Council (25 023 861)
Statement Closed after initial enquiries Homelessness 12-Jan-2026
Summary: We will not investigate this complaint about the suitability of temporary accommodation provided by the Council under its homeless duty. It was reasonable for Miss X to appeal against the Council’s rejection of her suitability review.