Decision search
Your search has 54045 results
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Erewash Borough Council (25 005 011)
Statement Closed after initial enquiries Private housing 01-Oct-2025
Summary: We will not investigate Mrs X’s complaint that she was bullied and racially discriminated against by the Council as it is unlikely we could add to the investigation already carried out or achieve the outcome Mrs X seeks.
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Bury Metropolitan Borough Council (25 005 114)
Statement Closed after initial enquiries Child protection 01-Oct-2025
Summary: We cannot investigate Mr X’s complaint about children services’ actions which have been and will be raised in Court proceedings. The Information Commissioner’s Office is better placed to consider his data protection complaint.
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Reading Borough Council (25 005 228)
Statement Closed after initial enquiries Other 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of a Child in Need plan, the work of its social workers and its complaints process. The Council has already investigated under the children’s statutory complaint procedures, apologised for delayed complaint handling, therefore further investigation by us would not lead to a different outcome.
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Surrey County Council (25 005 286)
Statement Closed after initial enquiries Special educational needs 01-Oct-2025
Summary: We will not investigate Mrs X’s complaint about a delay in issuing an Education Health and Care Plan as it is not sufficient to justify an investigation. It is reasonable to expect Mrs X to have appealed to the Tribunal if the Council’s assessment process was so flawed it meant the Education Health and Care Plan does not meet her child’s needs.
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London Borough of Hammersmith & Fulham (25 005 289)
Statement Closed after initial enquiries Council tax 01-Oct-2025
Summary: We will not investigate this complaint about council tax arrears and enforcement following a liability order. This is because there is not enough evidence of fault to justify our involvement.
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North Yorkshire Council (25 005 303)
Statement Closed after initial enquiries Other 01-Oct-2025
Summary: We cannot investigate this complaint about development plans. This is because the law prevents us from investigating complaints from public bodies.
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Essex County Council (25 005 315)
Statement Closed after initial enquiries Charging 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to ask for a client contribution towards care and support costs. Any injustice is not significant enough to justify our involvement.
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Leeds City Council (25 005 481)
Statement Closed after initial enquiries Antisocial behaviour 01-Oct-2025
Summary: We cannot investigate Mr X’s complaint the Council failed to take action against his neighbours, who are Council tenants, after his fence was damaged. This is because we have no power to consider the Council’s action in connection with its management of its social housing.
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London Borough of Hillingdon (25 005 512)
Statement Closed after initial enquiries Allocations 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Croydon (25 005 548)
Statement Closed after initial enquiries Allocations 01-Oct-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment and review of a housing application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.