Decision search
Your search has 51937 results
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Surrey County Council (24 014 531)
Statement Not upheld School transport 15-Apr-2025
Summary: Mrs X complained about the Council’s decision to decline Mr Y’s application for school transport assistance. Mrs X says Mr Y will not be able to access his education if transport assistance is not provided. We do not find fault with how the Council considered Mrs X’s application or appeals.
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Buckinghamshire Council (24 014 602)
Statement Closed after initial enquiries Homelessness 15-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision to ends its housing duty to Miss X or its refusal to accept a new homeless application. It is reasonable for Miss X to pursue this matter through the courts.
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Southampton City Council (24 014 755)
Statement Closed after initial enquiries Other 15-Apr-2025
Summary: We will not investigate Miss X’s complaint about data breaches by the Council. This is because it is about data matters which are best considered and decided by the Information Commissioner’s Office.
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Statement Closed after initial enquiries Antisocial behaviour 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about an unauthorised encampment. This is there is not enough evidence of fault to justify investigating and any injustice is not significant enough to justify our involvement.
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Stevenage Borough Council (24 015 227)
Statement Not upheld Allocations 15-Apr-2025
Summary: Ms D complained the Council had failed to assess her housing application in line with procedures. Based on current evidence we have decided to end the investigation because we cannot add to the remedy already provided by the Council which included an undertaking to reassess Ms D’s application and an offer of £750 redress for time and trouble and distress.
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Leeds City Council (24 016 904)
Statement Upheld Charging 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about errors and delays in carrying out a financial assessment to decide how much his mother should pay towards her residential care. This is because the Council has agreed to take appropriate action to remedy the uncertainty and avoidable time and trouble caused.
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Lancashire County Council (24 017 500)
Statement Closed after initial enquiries Disabled facilities grants 15-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a Disabled Facilities Grant. We could not add to the investigation carried out by the Council.
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Nuneaton & Bedworth Borough Council (24 017 858)
Statement Closed after initial enquiries Disabled facilities grants 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a Disabled Facilities Grant. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Kirklees Metropolitan Borough Council (24 017 888)
Statement Closed after initial enquiries Commercial and contracts 15-Apr-2025
Summary: We will not investigate this complaint about business grants under Covid-19 pandemic schemes. This is because it is late without good reason, and we could not investigate effectively so long after the events or achieve what Mr B seeks.
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Essex County Council (24 018 994)
Statement Closed after initial enquiries Transport 15-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to decline her blue badge application. This is because there is insufficient evidence of fault. In addition, there is no significant injustice.