Decision search
Your search has 54045 results
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Milton Keynes Council (24 023 454)
Statement Upheld Child protection 01-Oct-2025
Summary: We will not investigate this complaint about how the Council considered a safeguarding matter, nor its handling of Mr X’s complaint. Further investigation would not add to the findings the Council has already made, and the Council has offered a suitable remedy to Mr X for the injustice caused by delays in complaint handling.
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Devon County Council (25 000 250)
Statement Not upheld Alternative provision 01-Oct-2025
Summary: Mrs B complained that the Council failed to provide a suitable alternative education for her daughter C since she started attending her current school in January 2025. We have not found fault with actions of the Council.
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London Borough of Ealing (25 001 406)
Statement Closed after initial enquiries Antisocial behaviour 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s concerns about antisocial behaviour and safeguarding. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Lambeth (25 001 904)
Statement Closed after initial enquiries Noise 01-Oct-2025
Summary: We will not investigate this complaint about how the Council responded to a noise nuisance concern. This is because further investigation would not lead to a different outcome.
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Whitley Bay High School (25 002 689)
Statement Upheld School admissions 01-Oct-2025
Summary: Mrs Y complains about the way the school admissions appeal hearing was conducted following Whitley Bay High School’s decision to refuse her child a place. We find procedural fault because the notes of the hearing are not compliant with the School Admissions Appeal Code as they do not demonstrate how the panel made its decision and voted. The School will offer Mrs Y a fresh appeal with a different panel and clerk and arrange refresher training to ensure that panels and clerks are aware of their duty to document their decision making in line with the Code.
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London Borough of Ealing (25 002 996)
Statement Closed after initial enquiries Child protection 01-Oct-2025
Summary: we will not investigate Mr F’s complaint the Council has dismissed his concerns about the impact of his ex-partner’s conduct on their child because there is nothing we could add to the Council’s response and nothing worthwhile we could achieve.
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London Borough of Southwark (25 003 811)
Statement Closed after initial enquiries Homelessness 01-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her homelessness application. In relation to the parts of the complaint we could consider, it is unlikely that further investigation would lead to a worthwhile outcome.
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Lancashire County Council (25 003 832)
Statement Closed after initial enquiries Child protection 01-Oct-2025
Summary: we will not investigate Ms P’s complaint about the Council’s response to her concerns about safeguarding at a local school because there is insufficient evidence of fault or injustice.
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Cheshire West & Chester Council (25 004 459)
Statement Closed after initial enquiries School transport 01-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for free home to school transport for his child. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Essex County Council (25 004 482)
Statement Upheld Special educational needs 01-Oct-2025
Summary: We have upheld Mrs X’s complaint because the Council has delayed issuing an Education Health and Care Plan for her child. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mrs X.