Decision search
Your search has 56704 results
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Rutland County Council (25 017 521)
Statement Closed after initial enquiries Disabled children 13-Apr-2026
Summary: We will not investigate part of Mrs X’s complaint about the Council’s decision not to provide funding through the Holiday Activity Fund for her child because there is insufficient evidence of fault. We will not investigate Mrs X’s complaints about an officer’s conduct or the Council’s complaint handling because the Council already apologised and implemented service improvements. An investigation is unlikely to achieve anything further.
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Swindon Borough Council (25 017 538)
Statement Closed after initial enquiries Charging 13-Apr-2026
Summary: We will not investigate this complaint about charging for adult social care. There is not enough evidence of fault in how the Council completed the financial assessment. We cannot challenge the decision, even though the complainant disagrees with it.
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North Somerset Council (25 017 676)
Statement Closed after initial enquiries Other 13-Apr-2026
Summary: We will not investigate Ms M’s complaint about delay responding to her request for a social care assessment for her daughter because there is nothing we could add to the Council’s response.
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Devon County Council (25 017 832)
Statement Upheld Special educational needs 13-Apr-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Avon and Somerset Police and Crime Panel (25 018 064)
Statement Closed after initial enquiries Other 13-Apr-2026
Summary: We will not investigate this complaint about the way the Police and Crime Panel dealt with Mr X’s complaint. It is unlikely we would find fault affected the decision to take no further action on his complaint about the Police and Crime Commissioner.
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London Borough of Hackney (25 018 077)
Statement Closed after initial enquiries Council tax 13-Apr-2026
Summary: We will not investigate Miss X’s complaint about council tax billing. The complaint is late and there are no good reasons to exercise discretion to consider it now.
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London Borough of Islington (25 018 144)
Statement Closed after initial enquiries Allocations 13-Apr-2026
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s housing application. This is because there is insufficient evidence of fault, in how the Council considered the matter, to justify an investigation. And we cannot achieve what Mr X is looking for. Nor will we look at the complaints handling as it is not within public interest.
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Hastings Borough Council (25 018 209)
Statement Closed after initial enquiries Planning applications 13-Apr-2026
Summary: We will not investigate Mr X’s complaint about how the Council dealt with a planning application. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.
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London Borough of Southwark (25 018 310)
Statement Closed after initial enquiries Parking and other penalties 13-Apr-2026
Summary: We will not investigate this complaint that Miss X was incorrectly issued with parking penalty charge notices as there is insufficient remaining injustice caused to her personally from this matter.
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Telford & Wrekin Council (25 018 336)
Statement Closed after initial enquiries Other 13-Apr-2026
Summary: We will not investigate this complaint about council tax recovery. This is because there is not enough evidence of fault to justify our involvement.