Decision search
Your search has 55414 results
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Salford City Council (25 014 829)
Statement Closed after initial enquiries Housing benefit and council tax benefit 13-Jan-2026
Summary: We will not investigate Mr Y’s complaint about the Council’s handling of his local welfare fund applications. There is not enough evidence of fault to justify investigation.
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East Devon District Council (25 014 874)
Statement Closed after initial enquiries Councillor conduct and standards 13-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to investigate the behaviour of a Parish Councillor. There is not enough evidence of fault to justify an investigation. We cannot investigate the actions of Parish Councils.
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Royal Borough of Greenwich (25 015 478)
Statement Closed after initial enquiries Other 13-Jan-2026
Summary: We cannot investigate Ms Z’s complaint about legal proceedings involving the Council. This is because the law does not allow us to investigate complaints about court action and what happened in court.
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Oxfordshire County Council (25 006 084)
Statement Not upheld Parking and other penalties 13-Jan-2026
Summary: The Council was not at fault for how it handled Ms X’s debt from a Penalty Charge Notice.
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Broxbourne Borough Council (25 006 414)
Statement Closed after initial enquiries Homelessness 13-Jan-2026
Summary: We will not investigate Miss X’s complaint about housing register eligibility. There is insufficient evidence of fault to justify investigating.
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Cambridge City Council (25 008 114)
Statement Closed after initial enquiries Council house sales and leaseholders 13-Jan-2026
Summary: We will not investigate this complaint that the Council failed to inform the complainants about changes to the Right to Buy discounts. It is reasonable to expect the complainants to use the alternative court remedy.
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London Borough of Croydon (25 008 659)
Statement Closed after initial enquiries Special educational needs 13-Jan-2026
Summary: We will not investigate Miss X’s complaint about an Education Health and Care Plan review delay, communication issues and delays in replying to her complaint. We are unlikely to be able to significantly add to the Council’s reply to her complaint.
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Statement Closed after initial enquiries Allocations 13-Jan-2026
Summary: We will not investigate Ms X’s complaint that the Council failed to meet is Equality Act duties in its assessment of her housing application and delayed accepting her need for an additional bedroom. There is not enough evidence of fault to warrant an investigation.
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London Borough of Tower Hamlets (25 010 077)
Statement Closed after initial enquiries Managing council tenancies 13-Jan-2026
Summary: We cannot investigate Miss Z’s complaint about how the Council handled disrepair in her council home. We cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Statement Closed after initial enquiries Council tax support 13-Jan-2026
Summary: We will not investigate this complaint about the Council’s decisions on the payment of council tax support, single person discount and the liability for council tax payments. It was reasonable for Ms X to appeal to the Valuation Tribunal to challenge these decisions.