Decision search
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Statement Upheld Special educational needs 05-Oct-2025
Summary: We will not investigate Mr X’s complaint about delays in an Education Health and Care Plan assessment following a Tribunal decision. The Council has agreed to a proportionate way to resolve the complaint.
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Leeds City Council (25 000 197)
Statement Closed after initial enquiries Allocations 05-Oct-2025
Summary: We will not investigate this complaint about Mr X’s housing application. The evidence suggests the Council properly reached its decision not to give Mr X’s application priority. We would be unlikely to achieve significantly more regarding the delay. The data protection concern is more properly for the Information Commissioner.
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Shropshire Council (25 002 279)
Statement Closed after initial enquiries Charging 05-Oct-2025
Summary: We will not investigate this complaint about the Council’s delay in completing its financial care assessment for Mrs X and its decision to charge for care services from the date they started. This is because there is not enough evidence of fault on the central point and any injustice is not significant enough to justify our involvement.
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Statement Closed after initial enquiries Other 05-Oct-2025
Summary: We will not investigate Mrs X’s complaint, brought by Mr Y, about the Care Provider forging signatures on a care contract document and how it investigated the matter. There is insufficient significant injustice to justify us investigating and we cannot achieve the complaint outcome sought.
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Dudley Metropolitan Borough Council (25 004 328)
Statement Closed after initial enquiries Antisocial behaviour 05-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his reports of noise nuisance. This is because there is not enough evidence of fault to justify an investigation.
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Dudley Metropolitan Borough Council (25 005 633)
Statement Closed after initial enquiries Special educational needs 05-Oct-2025
Summary: We will not investigate Miss X’s complaint about her child’s Education, Health and Care (EHC) plan. This is because she has used her right of appeal to a tribunal.
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Statement Closed after initial enquiries Allocations 05-Oct-2025
Summary: We will not investigate Mrs X’s complaint about housing policies. There is insufficient evidence of fault to justify an investigation.
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Whitley Bay High School (25 005 949)
Statement Upheld School admissions 05-Oct-2025
Summary: Mr D complains about the way the school admissions appeal hearing was conducted following Whitley Bay High School’s decision to refuse his child a place. We find procedural fault because the notes of the hearing are not compliant with the School Admissions Appeal Code. The notes do not demonstrate how the panel made its decision or provide details of the votes cast. The School will arrange a fresh appeal with a different panel and clerk and organise refresher training to ensure that panels and clerks are aware of their duty to record decision making in line with the Code.
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Bath and North East Somerset Council (25 006 067)
Statement Closed after initial enquiries Councillor conduct and standards 05-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council’s Monitoring Office communicated with him over a decision to introduce a Low Traffic Neighbourhood zone. We will also not investigate Mr X’s complaint about a councillor. In both cases, there is not enough evidence of fault to justify an investigation.
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Isle of Wight Council (25 006 069)
Statement Closed after initial enquiries Other 05-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to communicate effectively with Miss X regarding her child’s placement. This is because an investigation would be unlikely to result in a different outcome.