Decision search
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Tandridge District Council (25 013 755)
Statement Closed after initial enquiries Homelessness 13-Apr-2026
Summary: We will not investigate Ms X’s complaint about the suitability of temporary accommodation provided by the Council. This is because there is insufficient evidence of fault in the Council’s decision making to justify an investigation.
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Kingston Upon Hull City Council (25 015 939)
Statement Upheld Special educational needs 13-Apr-2026
Summary: We will not investigate this complaint about the Council’s delays following mediation. This is because the Council remedied the injustice during its complaint process.
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Rutland County Council (25 015 968)
Statement Closed after initial enquiries Special educational needs 13-Apr-2026
Summary: We cannot investigate this complaint about what happened at Mrs X’s child’s school. The law does not allow us to investigate what happens in schools. Nor can we investigate the Council’s decision on what to include in Mrs X’s child’s Education, Health, and Care Plan. Mrs X has used an appeal right on that matter, and the law does not allow us to investigate where an appeal right has already been used on a related matter.
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London Borough of Islington (25 016 027)
Statement Closed after initial enquiries Council tax 13-Apr-2026
Summary: We will not investigate Mr X’s and Miss Y’s complaint about the Council’s handling of their council tax. The Council is better placed to provide a response at this stage.
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Reading Borough Council (25 016 254)
Statement Closed after initial enquiries Friends and family carers 13-Apr-2026
Summary: We cannot investigate Mr X’s complaint about how the Council completed a viability assessment. Mr X started court action about the matter and so the law says we cannot investigate. We will not investigate Mr X’s complaints about delays in the Council completing a later viability assessment, or delays in it making contact arrangements because there is no evidence of a significant injustice and there is no worthwhile outcome achievable by an investigation.
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London Borough of Hounslow (25 016 702)
Statement Closed after initial enquiries Allocations 13-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application. Part of the complaint is late and there are no good reasons for us to decide to investigate now. It was reasonable for Ms X to have asked for a review of the Council’s decision in July 2025.
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Statement Closed after initial enquiries Other 13-Apr-2026
Summary: We will not investigate this complaint about an assessment carried out by the Council. Were we to investigate, we would be unlikely to find fault in the way the Council operated the statutory complaint process in considering the complaint about this matter.
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London Borough of Brent (25 017 148)
Statement Closed after initial enquiries Special educational needs 13-Apr-2026
Summary: We will not investigate X’s complaint about delays in paying for educational expenses. We are unlikely to achieve more than the Council has already offered as a remedy to this complaint. And the outstanding injustice is not significant enough to warrant an investigation.
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Leicester City Council (25 017 237)
Statement Closed after initial enquiries Other 13-Apr-2026
Summary: We will not investigate this complaint about the Council storing waste for composting in a park depot. There is insufficient evidence of fault which would warrant an investigation.
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Leeds City Council (25 017 423)
Statement Closed after initial enquiries Friends and family carers 13-Apr-2026
Summary: We will not investigate this complaint about the Council failing to correct incorrect data it holds about Miss X as part of an assessment by Children’s Services. The Information Commissioner’s Office is better placed to consider a complaint about data handling, and we could not achieve more for Miss X than the Council has already done, so the matter does not warrant us investigating.