Decision search
Your search has 55414 results
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Calderdale Metropolitan Borough Council (25 011 385)
Statement Closed after initial enquiries Special educational needs 16-Jan-2026
Summary: We cannot investigate this complaint that the Council has failed to make educational provision for the complainant’s daughter and failed to properly identify and address her special educational needs. The complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
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Milton Keynes Council (25 011 451)
Statement Closed after initial enquiries Other 16-Jan-2026
Summary: We will not investigate Mr X’s complaint about children services’ actions. We are unlikely to find fault in the Council’s decision to not look into Mr X’s complaint. We are unlikely to find the faults alleged, directly caused Mr X any significant injustice.
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Spelthorne Borough Council (25 011 574)
Statement Closed after initial enquiries Refuse and recycling 16-Jan-2026
Summary: We will not investigate this complaint about the Council’s refuse collection. This is because there is no worthwhile outcome achievable by our investigation.
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London Borough of Sutton (25 011 825)
Statement Closed after initial enquiries Refuse and recycling 16-Jan-2026
Summary: We will not investigate Miss Y’s complaint about a missed household waste collection. There is insufficient injustice to justify our involvement and it is unlikely we could add to the Council’s investigation.
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London Borough of Waltham Forest (25 012 215)
Statement Closed after initial enquiries Antisocial behaviour 16-Jan-2026
Summary: We will not investigate this complaint about how the Council handled an enforcement investigation. Part of Mr X’s complaint is better placed with the Information Commissioner’s Office and there is no worthwhile outcome achievable by us investigating the rest of it.
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North East Derbyshire District Council (25 013 617)
Statement Closed after initial enquiries Council tax 16-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax liability. This is because it was reasonable to expect Mr X to appeal to the Valuation Tribunal.
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Brighton & Hove City Council (25 014 218)
Statement Closed after initial enquiries Trees 16-Jan-2026
Summary: We will not investigate Ms X’s complaint about the Council failing to maintain an overgrown plot of land and the damage it has caused to her fence. This is because we would not be able to add to the Council’s investigation and achieve the outcome she wants.
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Durham County Council (25 014 264)
Statement Closed after initial enquiries Planning applications 16-Jan-2026
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s handling of their neighbour’s planning application. This is because the complaint is late and it would have been reasonable for them to complain about it sooner. We will not investigate Mr and Mrs X’s complaint about the Council’s failure to address their concerns about their neighbour’s building work as we cannot say this caused the injustice they claim. We cannot therefore achieve any worthwhile outcome by investigating this issue further.
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Essex County Council (25 014 348)
Statement Upheld Special educational needs 16-Jan-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (25 015 128)
Statement Upheld Special educational needs 16-Jan-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.