Decision search
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Wycombe District Council (20 001 267)
Statement Upheld Planning applications 28-May-2021
Summary: Mrs B complained the Council granted planning permission for a school to develop its site without considering an objection from an environmental health officer. She said the school’s vehicle access near her property has been used more since. Mrs B said this has increased pollution, damaged her property, and lowered its value. We found fault with the Council’s complaint response. The Council had already taken suitable action to remedy any injustice to Mrs B.
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Wycombe District Council (19 019 136)
Statement Not upheld Refuse and recycling 09-Feb-2021
Summary: There is no fault in the assisted refuse collection service offered to a householder because of her disability. The Council collects rubbish from her front door weekly and the recycling every two weeks. It has missed two collections over the past year, but has revisited quickly when told.
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Wycombe District Council (19 006 212)
Statement Not upheld Allocations 09-Feb-2021
Summary: There is no fault with the Council’s assessment of Ms B’s housing priority. Ms B has enough priority to enable her to be first on the short list for most suitable properties. However, the Council cannot give her priority for the housing areas she would prefer to live in as they are in another Council’s area. The Council has made Ms B aware of the options available to her, including offering three properties it considers suitable.