Decision search
Your search has 236 results
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Sheffield City Council (23 014 381)
Statement Upheld Council tax 18-Apr-2024
Summary: Mrs P complains the Council took enforcement action for council tax on a property that was owned by her late husband, not her. We uphold the complaint because of some delay by the Council in acting on information Mrs P gave it. The Council has agreed to our recommendations.
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Sheffield City Council (23 016 711)
Statement Closed after initial enquiries Highway repair and maintenance 11-Apr-2024
Summary: We will not investigate this complaint about highway repair and maintenance. There is not enough evidence of fault to justify investigating.
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Sheffield City Council (23 011 904)
Statement Not upheld Charging 09-Apr-2024
Summary: Ms X complains the Council was at fault in the way it carried out a non-residential financial assessment on her mother Mrs Y to calculate her contribution towards her care costs causing distress and financial loss. We have found no evidence of fault in the way the Council carried out the financial assessment. So, we have completed our investigation.
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Sheffield City Council (23 014 921)
Statement Closed after initial enquiries Commercial and contracts 02-Apr-2024
Summary: We will not investigate this complaint about advice Mr X says he received from the Council concerning his new business venture. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.
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Sheffield City Council (23 018 522)
Statement Closed after initial enquiries Allocations 02-Apr-2024
Summary: We will not investigate this complaint about the Council’s decision not to award Mr X medical priority on its housing register. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Sheffield City Council (23 012 048)
Statement Closed after initial enquiries Enforcement 01-Apr-2024
Summary: We will not investigate this complaint about planning enforcement because there is no evidence of fault by the Council.
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Sheffield City Council (22 017 259)
Statement Upheld Allocations 26-Mar-2024
Summary: We will not investigate Ms X’s complaint about the priority the Council awarded on its housing register because the Council has taken appropriate action to remedy any injustice caused.
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Sheffield City Council (23 011 510)
Statement Upheld Allocations 26-Mar-2024
Summary: X complained about the way the Council has dealt their and Y’s housing application. They complains the Council has wrongly reduced their priority and has bid on unsuitable properties it knew they would not accept. The failure to properly explain the outcome of the OT assessment, and to clearly identify the types of properties and areas that would be considered suitable for their needs is fault. This fault has caused X and Y an injustice.
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Sheffield City Council (23 015 438)
Statement Closed after initial enquiries Allocations 19-Mar-2024
Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s housing case. She says the Council cancelled an offer of a suitable property without good reason and cancelled her priority award. This is because an investigation would not lead to any further outcomes.
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Sheffield City Council (23 017 156)
Statement Closed after initial enquiries Allocations 15-Mar-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.