StatementClosed after initial enquiriesCharging11-Mar-2021
Summary: We will not investigate Mrs B’s complaint about the actions of the Council regarding her father’s, Mr C’s, financial assessment. This is because there is not enough evidence of fault to warrant an Ombudsman investigation.
StatementClosed after initial enquiriesCovid-1909-Feb-2021
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a Government grant for businesses affected by the COVID-19 pandemic. This is because there is no evidence of fault in the way the Council reached its decision.