Decision search
Your search has 96 results
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Middlesbrough Borough Council (22 016 808)
Statement Upheld Adoption 08-May-2024
Summary: We will not investigate this complaint about how the Council has considered post adoption support payments. The Council has accepted it has underpaid the complainant. It has agreed to back pay the financial support owed. Further investigation by the Ombudsman would not lead to a different outcome.
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Middlesbrough Borough Council (23 019 233)
Statement Closed after initial enquiries Assessment and care plan 15-Apr-2024
Summary: We will not investigate this complaint about inaccurate personal data held by the Council. This is because there is another body better placed to investigate this complaint. The Information Commissioner’s Office (ICO) is the UK’s independent body set up to uphold information rights and can help with the ‘right to rectification’ of inaccurate or incomplete data.
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Middlesbrough Borough Council (23 017 935)
Statement Closed after initial enquiries Trees 14-Mar-2024
Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.
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Middlesbrough Borough Council (23 016 064)
Statement Closed after initial enquiries Street furniture and lighting 27-Feb-2024
Summary: We will not investigate Mr X’s complaint about broken bus stop doors at the bus station. This is because an investigation by this office could not add to the response the Council has already provided via its own investigation.
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Middlesbrough Borough Council (23 016 110)
Statement Closed after initial enquiries School transport 20-Feb-2024
Summary: We cannot investigate Miss X’s complaint about the decision not to fund her daughter’s school transport. The complaint lies outside our jurisdiction because the matter has been decided at tribunal.
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Middlesbrough Borough Council (23 015 728)
Statement Closed after initial enquiries Fostering 18-Feb-2024
Summary: We will not investigate this complaint about the Council’s actions while Mr X was a foster carer. This is because the complaint is not separable from matters which could have been considered under the Independent Review Mechanism, which was better placed than the Ombudsman to do so.
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Middlesbrough Borough Council (23 014 729)
Statement Closed after initial enquiries Other 04-Feb-2024
Summary: We will not investigate this complaint about the Council’s recovery of unpaid business rates through court action. We have no jurisdiction not investigate matters which have been subject to court proceedings.
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Middlesbrough Borough Council (23 015 017)
Statement Closed after initial enquiries Council tax 02-Feb-2024
Summary: We will not investigate Ms Y’s complaint about the Council’s decision to pursue her daughter Ms X for unpaid council tax. This is because Ms X has right of appeal to the Valuation Tribunal and it would be reasonable for her to use it.
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Middlesbrough Borough Council (23 015 431)
Statement Closed after initial enquiries Council tax 30-Jan-2024
Summary: We will not investigate this complaint about Council tax liability as any dispute can be appealed to a Valuation Tribunal.
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Middlesbrough Borough Council (23 014 726)
Statement Closed after initial enquiries Other 11-Jan-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to hold him liable for business rates as the issue is more appropriate for the courts.