Decision search
Your search has 6 results
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Daventry District Council (20 004 766)
Statement Upheld Antisocial behaviour 23-May-2022
Summary: Ms C complained about the Council’s response to her reports of noise and anti-social behaviour and that she suffered unacceptable levels of both for longer than necessary. We have found fault by the Council in the way it dealt with Ms C’s Community Trigger request but consider the agreed actions of an apology, £300 and staff guidance provide a suitable remedy.
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Daventry District Council (20 011 799)
Statement Upheld Licensing 06-Jul-2021
Summary: Mr X complains the Council refused to accept his license application by email and handled his complaint poorly, causing upset and inconvenience. We find the Council at fault as it does not ensure people can complete electronic license applications and it delayed addressing Mr X’s complaint. We recommend the Council provides Mr X with an apology, payment and acts to prevent recurrence.
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Daventry District Council (20 014 035)
Statement Closed after initial enquiries Planning applications 24-Jun-2021
Summary: We will not investigate Mr C’s complaint that the Council mishandled and refused two retrospective planning applications he put in for a porch. This is because Mr C put in an appeal to the planning inspector against the first decision. Also, it was reasonable for Mr C to put in an appeal against the Council’s refusal of his second application.
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Daventry District Council (21 001 192)
Statement Closed after initial enquiries Planning applications 17-Jun-2021
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. The complainant has also not suffered significant injustice.
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Daventry District Council (20 007 727)
Statement Not upheld Other 10-May-2021
Summary: Mr B complained that the Council wrongly approved the transfer of public open space on the estate on which he lives to a management company despite the transfer document providing no means for the company to recover the costs of maintaining the land from residents. The Ombudsman found no fault on the Council’s part.
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Daventry District Council (17 013 839)
Report Upheld Noise 06-Dec-2019
Summary: Mr D, supported by his neighbour Mr E, complains about the Council’s failure to take action to tackle noise nuisance he has experienced from a neighbouring industrial estate. Mr D and Mr E say because of the noise from the industrial estate, they and their families have suffered continued disturbance, especially at night. This has harmed their quality of life and enjoyment of their home