Decision search
Your search has 24 results
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Daventry District Council (19 014 259)
Statement Upheld Other 07-Sep-2020
Summary: There was no fault by the Council, in its handling of a business rates matter. The complainant did not notify the Council he had occupied an additional unit, which ultimately explains the delay in his being billed correctly. But the Council was at fault for its poor complaint handling, and it has agreed to apologise for this.
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Daventry District Council (20 002 385)
Statement Closed after initial enquiries Planning applications 24-Aug-2020
Summary: The Ombudsman will not investigate how the Council decided to grant planning permission for development near the complainant’s home. It is unlikely he would find evidence of fault affecting the Council’s decision.
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Daventry District Council (19 008 490)
Statement Upheld Housing benefit and council tax benefit 24-Feb-2020
Summary: Mrs X complained the large bill from an overpayment of benefits was unreasonable and the Council should have allowed her case to go to a late appeal. The Council advised Mrs X of her appeal rights at the outset giving her a chance to make an appeal against the calculation of the overpayment. However, when Mrs X wanted to make a late appeal the Council did not clearly explain what action it would take. It has agreed to pass a late appeal to a Tribunal if Mrs X provides clear and specific reasons for her concerns about the calculation of the overpayments. This resolves any injustice from this element of the complaint.
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Daventry District Council (19 013 540)
Statement Closed after initial enquiries Planning applications 22-Jan-2020
Summary: The Ombudsman will not investigate this complaint that the Council failed to notify the complainant about her neighbour’s planning application. There is insufficient evidence of fault by the Council.
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Daventry District Council (17 013 839)
Report Upheld Noise 06-Dec-2019
Summary: Mr D, supported by his neighbour Mr E, complains about the Council’s failure to take action to tackle noise nuisance he has experienced from a neighbouring industrial estate. Mr D and Mr E say because of the noise from the industrial estate, they and their families have suffered continued disturbance, especially at night. This has harmed their quality of life and enjoyment of their home
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Daventry District Council (19 011 608)
Statement Closed after initial enquiries Planning applications 27-Nov-2019
Summary: The Ombudsman will not investigate Mrs B’s complaint about the way the Council treated her and her husband while they were trying to save a derelict listed building. This is because it was reasonable to expect Mrs B to use her right of appeal to the Planning Inspector if she wished to challenge the Council’s decision.
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Daventry District Council (18 008 970)
Statement Not upheld Allocations 10-Oct-2019
Summary: Mr and Mrs X complain the Council poorly handled their application to move house when they were suffering alleged anti-social behaviour from their neighbours. We do not find the Council at fault.
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Daventry District Council (19 005 545)
Statement Closed after initial enquiries Managing council tenancies 24-Sep-2019
Summary: The Ombudsman will not investigate the complaint Councillor B has raised on behalf of a group of residents. Further consideration of the complaint is unlikely to find fault by the Council leading to the injustice the residents claim.
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Daventry District Council (19 001 122)
Statement Closed after initial enquiries Councillor conduct and standards 11-Sep-2019
Summary: Mr X complained the Council should investigate a Parish Councillor who failed to disclose a pecuniary interest at a Council meeting. I have discontinued my investigation. This is because the Ombudsman cannot investigate complaints which concern events that took place in a Parish Council as this is outside our jurisdiction.
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Daventry District Council (18 016 886)
Statement Not upheld Planning applications 03-Sep-2019
Summary: There was no fault by the Council in a complaint that alleged fault with the Council’s investigation of an alleged breach of planning control involving a garage at a neighbouring property.