Decision search
Your search has 250 results
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Bournemouth, Christchurch and Poole Council (23 020 225)
Statement Closed after initial enquiries Land 24-Apr-2024
Summary: We will not investigate this complaint about the Council’s inclusion of an area for a proposed traveller site in the draft Local Plan. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The personal injustice arising from the alleged fault is not significant enough to justify our continued involvement, and there is another body better placed to consider concerns about the content of the Local Plan.
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Bournemouth, Christchurch and Poole Council (23 018 255)
Statement Upheld Allocations 23-Apr-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of its housing register. This is because parts of the complaint are late, there is insufficient evidence of fault to investigate how it decided the priority to award to justify our involvement, and it has already made an appropriate offer to remedy the failings it accepted during the complaints process.
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Bournemouth, Christchurch and Poole Council (23 020 243)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Apr-2024
Summary: We cannot investigate this complaint about a housing benefit overpayment. This is because the complainant appealed to the tribunal and there were other appeal rights he could have used.
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Bournemouth, Christchurch and Poole Council (23 018 820)
Statement Closed after initial enquiries Child protection 15-Apr-2024
Summary: We will not investigate this complaint about how the Council dealt with child protection matters. This is because we cannot add to the investigation carried out by the Council or achieve the outcome the complainant seeks.
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Bournemouth, Christchurch and Poole Council (23 015 229)
Statement Not upheld Transport 14-Apr-2024
Summary: Ms X complains about the Council’s handling of her application for a blue badge. There was no fault by the Council in the way it made its decision.
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Bournemouth, Christchurch and Poole Council (23 001 454)
Statement Closed after initial enquiries Trees 03-Apr-2024
Summary: We will not investigate this complaint about the Council’s refusal to prune a highway tree which Mr X says is causing a loss of light and falling debris onto his property. There is insufficient evidence of fault which would warrant an investigation.
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Bournemouth, Christchurch and Poole Council (23 018 184)
Statement Closed after initial enquiries Allocations 28-Mar-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse to allow her to join its housing register. This is because there is insufficient evidence of fault.
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Bournemouth, Christchurch and Poole Council (23 013 265)
Statement Not upheld Charging 27-Mar-2024
Summary: Mr X complained the Council failed to allow him his Minimum Income Guarantee by not considering his full Disability Related Expenses when calculating his non-residential care costs. We did not find fault with the Council.
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Bournemouth, Christchurch and Poole Council (23 018 502)
Statement Closed after initial enquiries Licensing 25-Mar-2024
Summary: We will not investigate this complaint that the Council failed to renew a taxi licence and transfer it to a third party. This is because there is insufficient evidence of fault by the Council.
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Bournemouth, Christchurch and Poole Council (23 018 040)
Statement Closed after initial enquiries Other 21-Mar-2024
Summary: We will not investigate this complaint about the Council’s report to court and refusal to consider Miss X’s complaint. The law prevents us from investigating matters that have been raised in court. We also will not consider matters we decide should have been raised in court, or complaints processes in isolation.