Decision search
Your search has 519 results
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Bristol City Council (25 019 728)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s refusal of the complainant’s dropped kerb application. It is reasonable to expect the complainant to have contacted us sooner.
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Bristol City Council (25 017 621)
Statement Closed after initial enquiries Alternative provision 28-Mar-2026
Summary: We will not investigate this complaint that the Council has failed to make suitable educational provision for the complainant’s daughter. There is insufficient evidence of fault on the Council’s part to warrant our intervention.
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Bristol City Council (25 005 256)
Statement Closed after initial enquiries Alternative provision 25-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council failing to provide alternative education for her child, because there is insufficient evidence of fault.
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Bristol City Council (25 027 754)
Statement Closed after initial enquiries Other 24-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with Mr Y’s request for information. The Information Commissioner is better placed to consider and decide the matter.
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Bristol City Council (25 028 769)
Statement Closed after initial enquiries Councillor conduct and standards 24-Mar-2026
Summary: We will not investigate how the Council dealt with Mr X’s councillor conduct complaint as it is unlikely we will find fault by the Council.
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Bristol City Council (25 015 924)
Statement Upheld Parking and other penalties 19-Mar-2026
Summary: We will not investigate this complaint about a parking penalty charge notice. There is not enough remaining injustice to warrant investigation.
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Bristol City Council (25 001 349)
Statement Upheld Special educational needs 16-Mar-2026
Summary: Mr and Mrs X complained about the Council’s failure to provide their child, P, with a suitable education, support for their special educational needs and related matters. We found the Council to be at fault. It failed to ensure P had access to appropriate support when she was unable to attend school. There was also delay in the Education, Health and Care Plan process. To remedy the resulting loss of provision and distress, the Council agreed to apologise and increase a symbolic payment already made to Mr and Mrs X during its complaint handling.
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Bristol City Council (25 015 458)
Statement Closed after initial enquiries Adoption 16-Mar-2026
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint and an assessment carried out by a social worker. This is because an investigation would be unlikely to result in a different outcome.
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Bristol City Council (25 016 353)
Statement Closed after initial enquiries Other 09-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s management of a meanwhile site. The Complaint is late and it would have been reasonable for Mr X to pursue his complaint sooner.
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Bristol City Council (25 014 480)
Statement Closed after initial enquiries Noise 05-Mar-2026
Summary: We will not investigate Mr B’s complaint about the Council’s handling of his noise complaints since 2018. Part of the complaint is late. There is insufficient evidence of fault to justify investigating the Council’s more recent actions.