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Your search has 519 results

  • Bristol City Council (25 020 033)

    Statement Closed after initial enquiries Allocations 30-Apr-2026

    Summary: We will not investigate this complaint about a social housing application. This is mainly because any fault by the Council did not materially affect its decisions.

  • Bristol City Council (25 021 335)

    Statement Closed after initial enquiries Councillor conduct and standards 29-Apr-2026

    Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as it is unlikely we will find fault by the Council.

  • Bristol City Council (25 024 006)

    Statement Closed after initial enquiries Enforcement 28-Apr-2026

    Summary: We will not investigate this complaint about planning enforcement. This is because there is not enough evidence of fault to warrant our involvement.

  • Bristol City Council (25 019 828)

    Statement Closed after initial enquiries Other 27-Apr-2026

    Summary: We will not investigate Ms M’s complaint because there is nothing we could add to the Council’s response, our involvement would not lead to a different outcome, and would not, therefore, be a good use of our limited resources.

  • Bristol City Council (25 002 524)

    Statement Upheld Special educational needs 26-Apr-2026

    Summary: There was delay by the Council in considering a pupil’s need for post-16 transfer, in consulting alternative settings, and in issuing a final amended Education, Health and Care Plan. There was also delay in considering the need for s.19 education when it became clear there was no accessible schooling in place for the 2024-5 academic year. This caused unnecessary uncertainty before provision was secured in Autumn 2024. The Council has agreed to apologise, make a symbolic financial payment, and make service improvements.

  • Bristol City Council (25 002 760)

    Statement Closed after initial enquiries Homelessness 22-Apr-2026

    Summary: We will not investigate Mr X’s complaint about the invoice the Council issued in relation to his previous temporary accommodation. Only the courts could determine if he is liable to pay the invoice and we could not achieve the outcome Mr X wants.

  • Bristol City Council (25 014 688)

    Statement Closed after initial enquiries Parking and other penalties 19-Apr-2026

    Summary: We will not investigate Mr Y’s complaint about an Advisory Disabled Parking Bay which is too short. This is because there is not sufficient evidence of fault to warrant an investigation.

  • Bristol City Council (25 020 059)

    Statement Closed after initial enquiries Council tax 15-Apr-2026

    Summary: We will not investigate Mr X’s complaint about how the Council handled his council tax accounts. His complaint is late and we have seen no good reason why he could not have complained to us sooner.

  • Bristol City Council (25 018 406)

    Statement Closed after initial enquiries Antisocial behaviour 09-Apr-2026

    Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over van dwellers occupying public land. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

  • Bristol City Council (25 017 196)

    Statement Closed after initial enquiries Council tax 07-Apr-2026

    Summary: We cannot investigate Mr X’s complaint on behalf of Mr Y about being wrongly billed for Council Tax as Mr Y appealed to the Valuation Tribunal.

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