Decision search
Your search has 519 results
-
Bristol City Council (23 020 513)
Statement Closed after initial enquiries Council tax 30-Apr-2024
Summary: We will not investigate this complaint about council tax liability. Mr X has a right of appeal to the Valuation Tribunal and it is reasonable for him to use it.
-
Bristol City Council (23 015 253)
Statement Closed after initial enquiries School admissions 29-Apr-2024
Summary: We will not investigate Ms X’s complaint about the Council refusing to allow her child a place in the school year above her cohort. It is unlikely we would find fault.
-
Bristol City Council (23 019 519)
Statement Closed after initial enquiries Antisocial behaviour 15-Apr-2024
Summary: We will not investigate this complaint about the Council’s alleged failure to take action regarding Mr X’s noise complaint. This is because an investigation would be unlikely to find fault with the Council’s actions.
-
Bristol City Council (23 017 088)
Statement Upheld Homelessness 08-Apr-2024
Summary: We will not investigate Ms X’s complaint about the Council’s delay in accepting a homeless relief duty, which caused a delay in her having the right to a statutory review of the suitability of her temporary accommodation. The Council has upheld the complaint and agreed to remedy her injustice by paying her £1,400, which is appropriate.
-
Bristol City Council (23 013 630)
Statement Not upheld Other 07-Apr-2024
Summary: Mrs X complained about how the Council dealt with her when deciding she was responsible for repairs to a section of retaining wall which caused her distress and unexpected costs. We have found no fault by the Council.
-
Bristol City Council (23 018 828)
Statement Closed after initial enquiries Leisure and culture 07-Apr-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to charge people to use its tennis courts. Mr X does not live in the area and has not been caused a significant injustice by the Council’s actions. There is also not enough evidence of fault in how the Council consulted on the proposals to justify our involvement.
-
Bristol City Council (23 018 936)
Statement Closed after initial enquiries Council tax 03-Apr-2024
Summary: We will not investigate this complaint about the Council’s alleged failure to communicate with Miss X when it had a housing duty towards her or to properly advise her regarding council tax. This is because most of the complaint concerns events that took place more than 12 months ago and there is no good reason to exercise discretion to investigate matters that took place this long ago. Further, even if we did exercise discretion, it is unlikely we would find fault with the Council’s actions.
-
Bristol City Council (23 018 818)
Statement Closed after initial enquiries Noise 01-Apr-2024
Summary: We will not investigate Miss X’s complaint about the Council deciding not to take action against noise from a business operating near her property. There is not enough evidence of fault in the Council’s decision-making process when determining not to take noise enforcement action to justify us investigating. Other matters of planning enforcement, off-site parking, on‑site traffic and vermin are premature and the Council should have the opportunity to investigate and respond to these issues before any investigation by us.
-
Bristol City Council (23 019 154)
Statement Upheld Refuse and recycling 01-Apr-2024
Summary: We will not investigate this complaint about missed recycling collections because the problem has been resolved and there is not enough remaining injustice to warrant an investigation.
-
Bristol City Council (23 018 214)
Statement Upheld Refuse and recycling 28-Mar-2024
Summary: We upheld this complaint about repeated missed assisted waste collections. The Council has now agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to the complainant.