Decision search
Your search has 519 results
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Bristol City Council (24 011 817)
Statement Closed after initial enquiries Other 21-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of a complaint about its response to a subject access request as the level of injustice caused to the complainant from this is not sufficient to justify our involvement.
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Bristol City Council (24 009 234)
Statement Closed after initial enquiries Planning applications 12-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s delay in determining his planning application. This is because he had a right of appeal to the Planning Inspectorate which it would have been reasonable for him to use.
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Bristol City Council (24 007 464)
Statement Upheld Domiciliary care 08-Oct-2024
Summary: We will not investigate this complaint about quality of service provided to Mr X by two care providers. The Council has already taken suitable action to remedy injustice caused to Mr X.
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Bristol City Council (24 006 475)
Statement Upheld Charging 06-Oct-2024
Summary: We will not investigate Mr X’s complaint about delay in the Council completing a financial assessment for his wife. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Bristol City Council (23 010 610)
Statement Not upheld Planning applications 03-Oct-2024
Summary: X complained about how the Council handled a planning application for development on land near X’s home. We did not investigate further, because we were unlikely to find X was caused a significant injustice or show the outcome of the Council’s planning decision would have been different.
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Bristol City Council (24 003 293)
Statement Closed after initial enquiries Enforcement 03-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has not suffered significant injustice.
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Bristol City Council (24 007 109)
Statement Closed after initial enquiries Child protection 03-Oct-2024
Summary: We will not investigate this complaint about the actions of the Council concerning Mr X’s deceased friend and her children. Mr X does not have parental responsibility for the children, and we could not make any finding or recommend any remedy relating to his friend.
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Bristol City Council (24 004 531)
Statement Upheld Traffic management 01-Oct-2024
Summary: Miss X complained the Council failed to give her notice of a road closure where she lives. We find the Council at fault, which left Miss X unable to travel to work. The Council has apologised to Miss X which is satisfactory to remedy the injustice caused.
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Bristol City Council (24 010 738)
Statement Closed after initial enquiries Elections and electoral register 27-Sep-2024
Summary: We cannot investigate Mrs X’s complaint about delays in the postal voting process for the 2024 general election. This is because the Returning Officer is responsible for the management of postal votes and their actions are not within our jurisdiction to investigate.
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Bristol City Council (24 004 720)
Statement Closed after initial enquiries Other 22-Sep-2024
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s housing situation. The complaint is late and there are no grounds for us to now consider it.