Decision search
Your search has 519 results
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Bristol City Council (25 021 103)
Statement Closed after initial enquiries Private housing 30-Jul-2026
Summary: We will not investigate this complaint about how the Council handled concerns about disrepair in the complainant’s home. There is insufficient evidence of fault which would warrant further investigation
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Bristol City Council (25 025 155)
Statement Closed after initial enquiries Other 28-Jul-2026
Summary: We will not investigate Mr X’s complaint the Council failed to notify him of the date of a public meeting. This is because there is insufficient injustice to justify our involvement.
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Bristol City Council (25 014 179)
Statement Upheld Special educational needs 26-Jul-2026
Summary: The Council was at fault for delay consulting with Ms X’s preferred school following the annual review and for her child’s missed education. The Council was also at fault for poor communication. The Council has agreed to remedy the missed education, distress, time and trouble this has caused.
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Bristol City Council (25 026 267)
Statement Closed after initial enquiries Refuse and recycling 24-Jul-2026
Summary: We will not investigate this complaint about the positioning of recycling bins and food waste recycling. We cannot investigate complaints about the management of housing by social housing landlords.
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Bristol City Council (25 022 726)
Statement Closed after initial enquiries Child protection 22-Jul-2026
Summary: We will not investigate Ms X’s complaint about children services’ actions as it is reasonable to expect her to have requested a stage three review within the Children Act statutory complaints procedure.
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Bristol City Council (26 010 892)
Statement Closed after initial enquiries Refuse and recycling 22-Jul-2026
Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because Ms X has an alternative legal remedy to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect Ms X to use her legal remedy. For the remainder, we could not add to the investigation the Council has already done.
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Bristol City Council (26 010 886)
Statement Upheld Other 21-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision to reduce the height of a fence. There is not enough evidence of fault in how the Council reached its decision to justify an investigation of the complaint. The Council provided a proportionate remedy for the distress caused to Ms X by failing to notify her of the decision to reduce the fence height.
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Bristol City Council (26 004 156)
Statement Closed after initial enquiries Traffic management 20-Jul-2026
Summary: We will not investigate this complaint about the Council’s response to Mr X’s concerns about pedestrian safety in the area. This is because further investigation is unlikely to find evidence of fault in the way the Council made its decision.
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Bristol City Council (26 000 272)
Statement Closed after initial enquiries Traffic management 19-Jul-2026
Summary: We will not investigate this complaint about how the Council considered Ms X’s comments during a trial period of a low traffic scheme. There is insufficient evidence of fault by the Council and we could not achieve a different outcome by investigating the matter.
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Bristol City Council (25 026 191)
Statement Closed after initial enquiries Traffic management 16-Jul-2026
Summary: We will not investigate Mr X’s complaint about the cancellation of his parking permit. There is not enough evidence of fault in the Council’s decision making. Also, further investigation by us would not lead to a different outcome.