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  • Liverpool City Council (23 018 093)

    Statement Closed after initial enquiries School exclusions 28-Mar-2024

    Summary: We will not investigate this complaint about the conduct of an independent review panel that considered a school’s decision to exclude Miss X’s child. There is not enough evidence of fault in the way the panel reached its decision to warrant further investigation by us.

  • North Yorkshire Council (23 017 966)

    Statement Closed after initial enquiries School transport 28-Mar-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s home to school transport for her child, Y. This is because the Council has since agreed to change the provider and an investigation is unlikely to lead to a different outcome.

  • London Borough of Camden (23 018 037)

    Statement Closed after initial enquiries Direct payments 28-Mar-2024

    Summary: We will not investigate this complaint about alleged fault by the Council in providing the complainant with direct payments to fund her care and support. This is because the Council needs to be able to carry out appropriate checks of the complainant’s circumstances which she is declining to allow to take place. There is insufficient evidence of fault in respect of the Council’s response to why the checks are necessary to warrant our involvement.

  • Cheshire West & Chester Council (23 018 704)

    Statement Closed after initial enquiries Other 28-Mar-2024

    Summary: We will not investigate this complaint about the circumstances in which the complainant's daughter went into the Council’s care, contact with her while she was in care, and the complainant’s allegation that the Council breached data protection regulations. This is because the complaint concerns matters which were decided in court or are closely linked to those matters, and investigation by the Ombudsman would not lead to a different outcome.

  • Essex County Council (23 018 850)

    Statement Closed after initial enquiries Special educational needs 28-Mar-2024

    Summary: We cannot investigate Mrs X’s complaint about the Council’s refusal to assess her daughter for an Education Health and Care Plan. This is because Mrs X has used her right of appeal against the Council’s decision.

  • Wokingham Borough Council (23 018 179)

    Statement Upheld Planning applications 28-Mar-2024

    Summary: We will not investigate this complaint about errors in the planning process for development in a garden which borders the complainant’s property. The Council has apologised for the errors in the planning officer’s report. I consider this an appropriate remedy to the complaint.

  • Bournemouth, Christchurch and Poole Council (23 018 184)

    Statement Closed after initial enquiries Allocations 28-Mar-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse to allow her to join its housing register. This is because there is insufficient evidence of fault.

  • Suffolk County Council (23 018 296)

    Statement Closed after initial enquiries Domiciliary care 28-Mar-2024

    Summary: We will not investigate this complaint about the actions of a care provider supporting Mr B with adult social care on behalf of the Council. Mr B says care workers stole from him, damaged his property, and will not give him information about allegations of harassment by him. There are other bodies better placed to consider these issues, they are the police, an insurance company, and the information commissioner’s office.

  • West Lindsey District Council (23 018 413)

    Statement Closed after initial enquiries Planning applications 28-Mar-2024

    Summary: We will not investigate this complaint about the Council’s approval of a planning application and its enforcement of the approved plans. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Islington (23 018 219)

    Statement Closed after initial enquiries Transport 28-Mar-2024

    Summary: We will not investigate this complaint about the Council’s decision to refuse a blue badge. There is not enough evidence of fault to justify our involvement.

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