Decision search
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Westmorland and Furness Council (23 018 472)
Statement Upheld Planning advice 30-Mar-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s planning advice service. This is because the Council has provided a suitable remedy for its delay and it is unlikely investigation would achieve anything more for her. If Mrs X wants a binding decision on her proposal she may wish to apply for planning permission and if the Council refuses her application it would be reasonable for her to appeal.
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London Borough of Bromley (23 019 740)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024
Summary: We cannot investigate Mrs X’s complaint that the Council failed to respond to her representations against a penalty charge notice. This is because Mrs X has challenged the Council’s escalation of the case with the Traffic Enforcement Centre at Northampton County Court.
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Transport for London (23 019 781)
Statement Closed after initial enquiries Highway repair and maintenance 30-Mar-2024
Summary: We will not investigate Mr X’s complaint about Transport for London’s failure to maintain the public highway. This is because it would be reasonable for Mr X to take the matter to court.
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London Borough of Hounslow (23 020 143)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024
Summary: We will not investigate Ms X’s complaint about a penalty charge notice. This is because the penalty charge notice carried a right of appeal and it would be reasonable for Ms X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.
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Transport for London (23 020 367)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by Transport for London for non-payment of the ultra-low emission zone charge. This is because there is not enough evidence of fault by Transport for London.
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West Northamptonshire Council (23 004 841)
Statement Upheld Alternative provision 29-Mar-2024
Summary: The Council failed to provide education for Y when she was unable to attend school, and it delayed issuing an Education, Health and Care (EHC) plan. The Council has agreed to make payments to Y and Mrs X and to take action to prevent similar failings in future.
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Sevenoaks District Council (23 017 250)
Statement Closed after initial enquiries Planning applications 28-Mar-2024
Summary: We will not investigate this complaint about a grant of planning permission as there is insufficient evidence of fault in the Council’s actions. Complaints about the actions of individual councillors and such concerns are outside our jurisdiction.
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Oxfordshire County Council (23 017 446)
Statement Closed after initial enquiries Councillor conduct and standards 28-Mar-2024
Summary: We will not investigate this complaint about the way the Council considered a complaint about the conduct of a councillor. We do not consider the complainant has suffered a significant personal injustice to warrant an investigation.
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Arun District Council (23 017 499)
Statement Closed after initial enquiries Homelessness 28-Mar-2024
Summary: We will not investigate this complaint about the Council’s property offer and its referral of his homelessness application to another council. Part of the complaint is late and Mr X has a right of review about the recent homelessness decision that it would be reasonable for him to use.
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Stratford-on-Avon District Council (23 017 771)
Statement Upheld Enforcement 28-Mar-2024
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case and associated planning application. There is not enough evidence of fault in the way the Council reached its decisions on these matters, and it has apologised for failing to update the complainant about what was happening.