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Young peopleWhat can the LGOdo for you?
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The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations,
including education admissions appeal panels and adult social care providers (such as care homes and home care providers).
It is a free service. Our job is to investigate complaints in a fair and independent way - we do not take sides.
If you have a problem with a council service, you should first complain to the council. But if you are still not satisfied, we may be able to help. Click here for more information on how to complain – or call our helpline.
Call our helpline on 0300 061 0614 if you want help with making a complaint. The helpline is open from 8.30am to 5.00pm, Monday to Friday. You can also make your complaint online. See Contact us for details.
London Borough of Ealing leaves two young families in bed and breakfast accommodation for too long
Two single mothers were left in bed and breakfast accommodation for many months longer than they should have been by the London Borough of Ealing, the Local Government Ombudsman (LGO) has found.
Government commitment to modernising governance of LGO is “long overdue but welcomed”
Local Government Ombudsman (LGO), Dr Jane Martin, has today welcomed the publication of an independent review into the governance of the LGO.
Family and friends foster carers being treated unfairly, says Ombudsman
Carers who look after young relatives or the children of friends are being treated unfairly by some local authorities, the Local Government Ombudsman (LGO) is warning.
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