Liverpool City Council (21 004 092)

Statement Closed after initial enquiries Pollution 25-Aug-2021

Summary: Ms X complains about the Council’s failure to act on a serious health hazard at her property. We will not investigate the complaint because we have seen no evidence to suggest there has been fault by the Council in its handling of matters.

Carlisle City Council (19 014 678)

Statement Upheld Pollution 26-Jul-2021

Summary: Mrs D says the Council delayed investigating and failed to take enforcement action relating odour nuisance from a food outlet. The Ombudsman has found evidence of delay but no significant injustice. He has upheld the complaint and completed the investigation.

London Borough of Croydon (20 014 256)

Statement Closed after initial enquiries Pollution 20-Jul-2021

Summary: We will not investigate this complaint about the Council’s response to Mr X’s concerns about electro-magnetic radiation in his privately rented property. This is because we are unlikely to find evidence of fault by the Council which would warrant investigation.

Allerdale Borough Council (20 007 389)

Statement Not upheld Pollution 22-Jun-2021

Summary: Mr X complains there were failings and delays in the way the Council responded to his request for assistance in resolving the possible contamination of his private drinking water supply. We have found no evidence of fault in the way the Council considered these matters and so have completed our investigation.

Bristol City Council (21 000 900)

Statement Closed after initial enquiries Pollution 10-Jun-2021

Summary: Mr X complained about then Council’s decision to take no further action over his complaint about a neighbouring tenant smoking. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Royal Borough of Kingston upon Thames (20 007 313)

Statement Upheld Pollution 09-Jun-2021

Summary: Mrs X complained the Council missed refuse collections from a site it owns resulting in rats at her property. The Council was at fault for failing to investigate or respond to Mrs X’s allegations about the matter. It has agreed to apologise for the avoidable frustration that caused her and contact Mrs X to see if there is still an issue with rats at her property.

Royal Borough of Greenwich (20 012 687)

Statement Closed after initial enquiries Pollution 01-Jun-2021

Summary: Mrs X complained about the Council’s decision not to take nuisance action against her neighbours for light pollution caused by a security light. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Dorset Council (20 013 678)

Statement Closed after initial enquiries Pollution 07-May-2021

Summary: We will not investigate Mr X’s complaint about the Council’s actions to improve air quality over the last 13 years. There is not enough evidence of fault by the Council to justify us investigating. Even if there were Council fault here, there is not enough evidence of a significant personal injustice to Mr X to warrant an investigation.

Royal Borough of Windsor and Maidenhead Council (20 014 109)

Statement Closed after initial enquiries Pollution 06-May-2021

Summary: We will not investigate this complaint about smoke and cooking smells from a market food stall. This is because there is insufficient evidence of fault and injustice.

Cheltenham Borough Council (20 013 392)

Statement Closed after initial enquiries Pollution 05-May-2021

Summary: We will not investigate this complaint about the way the Council has handled a complaint about nuisance from a security light. This is because there is insufficient evidence of fault by the Council.