Pollution


Recent statements in this category are shown below:

  • London Borough of Lewisham (16 016 031)

    Statement Upheld Pollution 07-Aug-2017

    Summary: Ms C says the Council failed to manage dust pollution from a major redevelopment site. She also states the Council failed to respond to her complaint. The Ombudsman has found some evidence of fault by the Council. She had upheld the complaint and completed the investigation because the Council agrees to the recommended actions including apologising to Ms C.

  • North West Leicestershire District Council (16 014 661)

    Statement Not upheld Pollution 25-Jul-2017

    Summary: I do not uphold this complaint about how the Council dealt with reports about a knackers yard as I have found no fault by the Council.

  • North Norfolk District Council (14 015 435)

    Statement Not upheld Pollution 25-Jul-2017

    Summary: Miss X complained the Council failed to properly deal with her complaints of smoke and odour nuisances caused by a straw bale burner. I found the Council was not at fault.

  • Cornwall Council (16 017 962)

    Statement Upheld Pollution 21-Jul-2017

    Summary: There was fault by the Council in referring to the possibility of using its compulsory purchase powers to buy certain identifiable properties in Mr B's village as part of measures to resolve poor air quality. It was fault not to consult the Parish Council on the proposals. The faults have not caused Mr B significant injustice.

  • Cornwall Council (16 019 468)

    Statement Upheld Pollution 21-Jul-2017

    Summary: There was fault by the Council in referring to the possibility of using its compulsory purchase powers to buy certain identifiable properties in Mr B's village as part of measures to resolve poor air quality. It was fault not to consult the Parish Council on the proposals. The faults have not caused Mr B significant injustice.

  • Selby District Council (17 001 615)

    Statement Closed after initial enquiries Pollution 05-Jun-2017

    Summary: The Ombudsman will not investigate Ms B's complaint about the Council's delay moving a communal refuse bin which prevented her leaving her home by car. This is because an investigation is unlikely to find the Council was at fault or the injustice suffered was a direct result of fault by the Council.

  • Brighton & Hove City Council (17 001 686)

    Statement Closed after initial enquiries Pollution 31-May-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint about the Council issuing a fixed penalty notice for fly tipping. The Council says it has refunded the fine. Any dispute would be for a court to decide.

  • Westminster City Council (16 011 352)

    Statement Not upheld Pollution 04-May-2017

    Summary: Ms B complains about the works the Council carried out in her building and the effect these have had on her flat. The Ombudsman has not found evidence of fault.

  • London Borough of Waltham Forest (16 000 421)

    Statement Not upheld Pollution 26-Apr-2017

    Summary: Miss B alleges her neighbour killed her plants spraying them with creosote. The Council was not at fault when it told the complainant it could not take action about damage to her plants, or the unauthorised use of creosote in the garden. The Council did not investigate whether the neighbour was causing a statutory nuisance but there was no fault in its decision.

  • Cheltenham Borough Council (16 019 053)

    Statement Closed after initial enquiries Pollution 24-Apr-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the way the Council has responded to his complaint about sewage smells. Cheltenham Borough Homes was best placed to respond to it. If Mr B is dissatisfied with Cheltenham Borough Homes' response, it is appropriate for him to pursue his complaint with the Housing Ombudsman service.

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