Newcastle upon Tyne City Council (21 010 488)

Statement Closed after initial enquiries Other 17-Nov-2021

Summary: We will not investigate Mr X’s complaint about the Council’s grass maintenance and weedkilling service. His claimed injustice is not significant enough to warrant us using public money to investigate. There would be no different outcome achieved for Mr X from us investigating

Sevenoaks District Council (21 009 697)

Statement Closed after initial enquiries Other 10-Nov-2021

Summary: Miss X seeks compensation from the Council for vet fees and distress after her dog was injured. We will not investigate as this is a matter for the courts and it is reasonable to expect Miss X to take her case to court.

Liverpool City Council (21 004 936)

Statement Closed after initial enquiries Other 09-Nov-2021

Summary: We will not investigate this complaint about cleanliness of an alleyway behind Mr Y’s home. This is because there is not enough significant injustice to justify our investigation.

Cheshire West & Chester Council (21 009 300)

Statement Closed after initial enquiries Other 04-Nov-2021

Summary: We cannot investigate this complaint about how the Council issued Mr X with a fixed penalty for littering and the fine he has ultimately received. This is because this matter has been to court and we therefore now have no remit to investigate.

Durham County Council (21 008 906)

Statement Closed after initial enquiries Other 28-Oct-2021

Summary: We will not investigate this complaint about damage caused to Miss X’s car by Council grass cutters working in the area. This is because it is reasonable for her to seek a remedy in the courts following the Council’s denial of liability.

Sevenoaks District Council (21 003 203)

Statement Closed after initial enquiries Other 21-Oct-2021

Summary: We will not investigate this complaint about how the Council dealt with reports about a possible statutory nuisance. This is because we are unlikely to find fault.

North Kesteven District Council (21 008 160)

Statement Closed after initial enquiries Other 20-Oct-2021

Summary: We will not investigate this complaint about Council enforcement action taken against Ms X which led to it issuing her with a Community Protection Notice. This is because Ms X has, or had, appeal rights against the Notice to the Magistrates Court which we would reasonably expect her to use.

South Derbyshire District Council (21 007 622)

Statement Closed after initial enquiries Other 20-Oct-2021

Summary: We will not investigate this complaint about the way the Council’s dog warden dealt with a stray dog. From the information we have seen further investigation is unlikely to add to that carried out by the Council. And we cannot achieve the outcome the complainant is seeking.

Torridge District Council (21 008 129)

Statement Closed after initial enquiries Other 19-Oct-2021

Summary: We will not investigate this complaint about clearing debris from a private building. There is insufficient evidence of fault by the Council which would warrant an investigation.

Cambridge City Council (20 008 600)

Statement Upheld Other 14-Oct-2021

Summary: Mr D complains about how the Council used rat poison at his home, which he says which he says his dog came into contact with, resulting in veterinary fees. We have found there was fault causing injustice. The Council should forward Mr D’s claim for a refund of vets’ fees to its insurer and pay him £100 to acknowledge the time and trouble he has been caused.