Broxbourne Borough Council (23 014 893)

Statement Closed after initial enquiries Trees 05-Mar-2024

Summary: We will not investigate this complaint that the Council has failed to respond reasonably to the complainant’s request for tree works. This is because there is no evidence of fault on the Council’s part.

London Borough of Islington (23 019 049)

Statement Closed after initial enquiries Trees 04-Mar-2024

Summary: We cannot investigate Mr B’s complaint that a tree at a Council property is causing damage to his property. This is because we cannot investigate complaints about the management of social housing by councils.

Surrey County Council (23 019 286)

Statement Closed after initial enquiries Trees 29-Feb-2024

Summary: We will not investigate Mr B’s complaint that his property was damaged by a fallen Council tree which the Council had failed to maintain. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

Gateshead Metropolitan Borough Council (23 011 643)

Statement Closed after initial enquiries Trees 27-Feb-2024

Summary: We will not investigate Mrs X’s complaint about the Council’s management of a tree. This is because there is not enough evidence of fault.

London Borough of Hillingdon (23 016 446)

Statement Closed after initial enquiries Trees 27-Feb-2024

Summary: We will not investigate Mr X’s complaint about the Council denying ownership of land on which vegetation has grown and damaged his fence. Mr X’s complaint amounts to a claim that the Council is liable for his property damage. It would be reasonable for him to make a claim to the Council’s insurer, then at court if required, to pursue the legal liability finding of property damage and redress he seeks.

London Borough of Ealing (23 008 419)

Statement Closed after initial enquiries Trees 26-Feb-2024

Summary: We will not investigate this complaint about how the Council has dealt with tree roots which the complainant says have damaged her driveway. This is because there is insufficient evidence of fault by the Council, and the courts are better placed to consider the issue of liability for damage to the complainant’s property.

Plymouth City Council (23 018 642)

Statement Closed after initial enquiries Trees 21-Feb-2024

Summary: We will not investigate this complaint about damage caused to the complainant’s property. This is because the courts are best placed to calculate claims for damages. It is therefore reasonable to expect the complainant to go to court to resolve his complaint.

Hertsmere Borough Council (23 015 749)

Statement Closed after initial enquiries Trees 21-Feb-2024

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his application to complete works on a protected tree. This is because there is not enough evidence of fault.

Nuneaton & Bedworth Borough Council (23 013 622)

Statement Closed after initial enquiries Trees 15-Feb-2024

Summary: We will not investigate Mrs X’s complaint about the Council’s tree and bushes damaging her property and not being maintained. Mrs X’s complaint amounts to a claim that the Council is liable for her property damage. It would be reasonable for her to pursue such a claim with the Council’s insurer, then to the courts if required, to seek the legal liability finding which we cannot make. There is no further worthwhile outcome an investigation would achieve regarding the ongoing tree and bush maintenance.

Birmingham City Council (23 015 463)

Statement Closed after initial enquiries Trees 12-Feb-2024

Summary: We will not investigate this complaint about the Council’s response to the complainant’s request for the removal or pruning of trees. This is because there is no evidence of significant fault on the Council’s part.