Recent statements in this category are shown below:
Statement Not upheld Noise 11-Sep-2017
Summary: The Council took appropriate steps to investigate Ms Z's complaint of neighbour noise nuisance.
Statement Upheld Noise 29-Aug-2017
Summary: Mr A complains the Council was wrong in law not to investigate his complaint about noise nuisance emanating from a car parked near his home under the Environmental Protection Act 1990. There was no fault by the Council in not investigating Mr A's complaint further and as it has accepted that some wording in its guide for the public on reporting noise nuisance needs to be clarified and rewritten there are no grounds which warrant our further investigation of the complaint.
Statement Upheld Noise 23-Aug-2017
Summary: There is fault in how the Council investigated Mr X's complaints of noise from a quarry and it delayed in investing those complaints. The Council has appropriately remedied the injustice to Mr X by carrying out its own noise monitoring exercise to determine if the quarry is breaching the planning condition. It has also agreed to remedy the injustice to Mr X caused by its delay in investigating his complaints of noise.
Statement Not upheld Noise 22-Aug-2017
Summary: I do not uphold this complaint as I have found no evidence of fault by the Council in the way it discharged a planning condition and responded to reports of noise
Statement Not upheld Noise 21-Aug-2017
Summary: I do not uphold this complaint as I have found no evidence of fault by the Council in the way it discharged a planning condition and responded to reports of noise.
Statement Closed after initial enquiries Noise 10-Aug-2017
Summary: The Ombudsman will not investigate this complaint about the Council's responses to complaints about noise. This is because I have seen no fault in the way the Council has reached its decisions.
Statement Not upheld Noise 07-Aug-2017
Summary: Mr C complains the Council has failed to properly investigate a noise nuisance. The Ombudsman has not found any evidence of fault by the Council. She has completed the investigation and not upheld the complaint.
Statement Not upheld Noise 02-Aug-2017
Summary: There is no evidence of fault in how the Council investigated Mr X's report of noise nuisance.
Statement Not upheld Noise 01-Aug-2017
Summary: The Council was not at fault in the way in which it investigated Mrs W's reports of unreasonable noise by her neighbours that she considered amounted to statutory nuisance.
Statement Closed after initial enquiries Noise 28-Jul-2017
Summary: We will not investigate Mr B's complaint about the way the Council has responded to his complaints of noise and dust from a building site. Further consideration of the complaint is unlikely to find fault by the Council.