Licensing


Recent statements in this category are shown below:

  • London Borough of Lambeth (16 017 321)

    Statement Not upheld Licensing 13-Jul-2017

    Summary: Mr D says the Council failed to notify him about its licence variation process in 2016 and he lost the chance to apply for a better market stall pitch. The Ombudsman has not found evidence of fault by the Council. She has completed the investigation and not upheld the complaint.

  • Cornwall Council (16 015 056)

    Statement Upheld Licensing 13-Jul-2017

    Summary: The Council's failure to formally monitor and properly evidence its inspections of water based activities on its beaches amounts to fault. The Council was also at fault in failing to erect promotional signs for Mr X's business as agreed.

  • Stafford Borough Council (16 008 778)

    Statement Not upheld Licensing 13-Jul-2017

    Summary: There was no fault by the Council that delayed Mr C being able to resume work as a taxi driver after a medical problem.

  • Kirklees Metropolitan Borough Council (16 017 583)

    Statement Not upheld Licensing 10-Jul-2017

    Summary: The Ombudsman found no fault on Mr N's complaint that the Council failed to clearly set out its decision that private hire drivers cannot work in other areas. The Council explained where and how he can work. The Council also explained the reasons for its decision.

  • Nottingham City Council (17 000 290)

    Statement Not upheld Licensing 06-Jul-2017

    Summary: I have stopped investigating this complaint about the Council's online application procedure for premises licences. This is because the alleged fault has not caused the complainant a significant personal injustice sufficient to justify the Ombudsman's continuing involvement.

  • Pendle Borough Council (17 003 478)

    Statement Closed after initial enquiries Licensing 04-Jul-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's revocation of his operator's licence. It is reasonable to expect Mr B to go to court.

  • Slough Borough Council (17 002 504)

    Statement Closed after initial enquiries Licensing 26-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about how the Council has dealt with the complainant's concerns about an ice cream seller. It is unlikely he would find evidence of fault causing the complainant significant injustice.

  • Hastings Borough Council (16 016 365)

    Statement Upheld Licensing 20-Jun-2017

    Summary: The Council failed to keep records of the advice it gave to a landlord about the need for licences for property he let. That was fault and the landlord was disadvantaged as a result.

  • Thanet District Council (16 013 018)

    Statement Upheld Licensing 14-Jun-2017

    Summary: Mr X has complained about how the Council dealt with his application for a selective licence and about an Improvement Notice it issued. Most of the issues complained about are outside the Ombudsman's jurisdiction and cannot be investigated further. There is evidence of some fault with how the Council handled Mr X's complaint. It has already provided a suitable remedy for the injustice caused.

  • Harlow District Council (16 015 788)

    Statement Closed after initial enquiries Licensing 13-Jun-2017

    Summary: We cannot investigate Mr J's complaint about losing his taxi driving licence, because the matter has been considered in court.

;