Recent statements in this category are shown below:
Statement Closed after initial enquiries Health and safety 16-Jun-2017
Summary: The Ombudsman will not investigate Mr A's complaint about the way the Council has dealt with a road traffic incident he was involved in. This is because the Ombudsman is satisfied with the actions taken by the Council so there is no unremedied injustice for him to investigate. Mr A can ask the Information Commissioner's Office to consider whether he should be given access to the information he wants but says the Council has not provided, and it would be reasonable for him to do so.
Statement Upheld Health and safety 07-Jun-2017
Summary: The Community Protection Officer acted in line with his job description and training. Therefore, where there is no evidence of fault, the Ombudsman will not challenge the merits of a professional judgment. But the Council has accepted that at times it was insensitive when it responded to Ms B's complaint and apologised.
Statement Not upheld Health and safety 30-May-2017
Summary: There was no fault in the Council's investigation of a trading standards complaint. There was a delay in referring the complaint, but this was not the fault of the Council.
Statement Closed after initial enquiries Health and safety 23-May-2017
Summary: Ms X complained about the Council's failure to take action over her concerns about dangerous surfaces at a local water park feature. She also complains about its decision to restrict her contact with its officers in relation to her complaint. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Ms X.
Statement Closed after initial enquiries Health and safety 19-May-2017
Summary: The Ombudsman cannot investigate this complaint that the Council broke into the complainant's home to carry out an unnecessary gas inspection. This is because the Ombudsman cannot investigate a council when it is acting as a landlord. In addition, he cannot investigate any matter that has been considered in court.
Statement Not upheld Health and safety 12-May-2017
Summary: There is no evidence of fault in how Humberside Fire and Rescue Service dealt with fire prevention work between 2007 and 2009.
Statement Closed after initial enquiries Health and safety 02-May-2017
Summary: The Ombudsman will not investigate this complaint about the Council's decision not to take action in relation to a boiler flue. This is because there is insufficient evidence of fault by the Council.
Statement Closed after initial enquiries Health and safety 14-Mar-2017
Summary: The Ombudsman cannot investigate Mr B's complaint about the Council's handling of improvement works to Council properties on the estate where he lives. This is because the complaint is about the management of social housing.
Statement Not upheld Health and safety 07-Mar-2017
Summary: the Council has properly investigated Mr X's reports of health and safety hazards at a nearby supermarket superstore's car park. The Ombudsman cannot, therefore, criticise the Council's decision not to take enforcement action.
Statement Upheld Health and safety 01-Mar-2017
Summary: The Ombudsman found fault on Mr C's complaint against the Council that it failed to ensure the operators of a local sports stadium applied and obtained a safety certificate for the last 2 years. Although the stadium had a safety certificate, the Council was unable to provide copies of its inspection records. Nor did it provide evidence of the officers' decision of no risk to public safety. The Council agreed to improve record keeping and inspect the ground if not done in last 12 months.