Child protection

Recent statements in this category are shown below:

  • Devon County Council (17 004 681)

    Statement Closed after initial enquiries Child protection 17-Jul-2017

    Summary: The Ombudsman cannot investigate Ms X's complaint about the Council's decision to remove her children. The matter was considered by a court and Ms X had an opportunity to challenge the Council as part of the court proceedings. There is another body better placed to investigate concerns about a social worker's conduct.

  • Northamptonshire County Council (16 014 147)

    Statement Upheld Child protection 13-Jul-2017

    Summary: There is no evidence the Council provided inaccurate information to the Police regarding Mr Y's dog when it bit his partner's son. There is fault in the way the Council dealt with Mr Y's complaint. The Ombudsman has recommended the Council apologise to Mr Y.

  • Cheshire East Council (17 003 891)

    Statement Closed after initial enquiries Child protection 11-Jul-2017

    Summary: We cannot investigate Mrs G's complaint about the Council's child protection team's handling of her granddaughter's complaint. This is because the Court is currently considering the child's care.

  • Wirral Metropolitan Borough Council (17 003 305)

    Statement Closed after initial enquiries Child protection 07-Jul-2017

    Summary: Mrs M's complaint is partly about events which we cannot investigate because they are about Court proceedings. She has provided no good reasons why we should investigate a late complaint about a child protection investigation in 2015.

  • Manchester City Council (16 003 353)

    Statement Upheld Child protection 07-Jul-2017

    Summary: The Council has been asked to apologise to Ms B because of the delays in its assessments of her and her family. It has agreed to pay her £300.

  • Suffolk County Council (17 003 723)

    Statement Closed after initial enquiries Child protection 07-Jul-2017

    Summary: The Ombudsman will not investigate Mr X's complaint after completing the statutory children's complaints process. There is not enough evidence of fault by the Council and we cannot improve on what the Council has already offered to do.

  • Wigan Metropolitan Borough Council (17 003 638)

    Statement Closed after initial enquiries Child protection 05-Jul-2017

    Summary: We will not investigate Mrs M's complaint about a social worker's actions as the events are more than 12 months old. She has not provided good enough reasons why she could not have complained before now and there is another body better placed.

  • Portsmouth City Council (16 015 043)

    Statement Not upheld Child protection 05-Jul-2017

    Summary: The Council acted without fault when Ms X reported domestic violence.

  • Wiltshire Council (16 012 596)

    Statement Upheld Child protection 04-Jul-2017

    Summary: The Council failed to properly explain at the outset the basis, support and financial implications of a family carer's supervisory then later caring role. It made errors in the discretionary payments made to the carer and failed to recognise her need for breaks and respite from her role. The Council failed to respond to the carer's complaints about this in a timely way, for which it has previously apologised.

  • North Lincolnshire Council (16 015 625)

    Statement Not upheld Child protection 03-Jul-2017

    Summary: The Council followed the statutory complaints procedure to investigate Mr A's complaint about Children's Services. I have no reason to question the findings of the investigation and have not identified any fault by the Council.