London Borough of Hounslow (24 022 005)

Statement Closed after initial enquiries Child protection 20-May-2025

Summary: We will not investigate this complaint about a child safeguarding referral made by a body delivering services on behalf of the Council. The referral related to disputed versions of what Miss X was alleged to have said in a meeting with the body that made the referral. An investigation by us would be unlikely to reach any clear view.

Westmorland and Furness Council (24 020 892)

Statement Closed after initial enquiries Child protection 20-May-2025

Summary: We will not investigate this complaint about the Council substantiating a safeguarding matter involving Mrs X. There is not enough evidence of fault by the Council in reaching the decision to warrant investigation.

Hampshire County Council (25 000 481)

Statement Closed after initial enquiries Child protection 20-May-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s children services involvement in Court proceedings.

London Borough of Harrow (24 022 424)

Statement Closed after initial enquiries Child protection 19-May-2025

Summary: We cannot investigate this complaint about the Council’s actions in removing Miss X’s infant child. She has commenced court action to seek the return of her child and a legal bar thus permanently prevents us considering the Council’s actions.

Durham County Council (24 022 165)

Statement Closed after initial enquiries Child protection 18-May-2025

Summary: We cannot investigate Ms X’s complaint about how a school handled an allegation. This is because we have no powers to investigate complaints about the school’s actions in relation to this matter. We will not investigate Ms X’s complaint about the Local Authority Designated Officer process. This is because it has not yet been addressed through the Council’s complaints procedure.

Kent County Council (24 022 383)

Statement Closed after initial enquiries Child protection 15-May-2025

Summary: We will not investigate this complaint about the Council’s processing of Mrs X’s personal data. This is because these issues are for the Information Commissioner’s Office to consider.

Suffolk County Council (24 022 666)

Statement Closed after initial enquiries Child protection 15-May-2025

Summary: We will not investigate Mr X’s complaint about the Council’s involvement with his child. The law prevents us from investigating anything that is or has been the subject of court proceedings.

Manchester City Council (24 022 775)

Statement Closed after initial enquiries Child protection 15-May-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a safeguarding referral about his family. The law prevents us from investigating anything that is or has been the subject of court proceedings. We are also unlikely to find evidence of fault in the Council’s action following Mr X’s arrest.

Lancashire County Council (24 022 828)

Statement Closed after initial enquiries Child protection 15-May-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s response to her concerns about the care and welfare of her grandchildren. This is because there is no sign of fault in the Council’s decision not to accept her complaint because she does not have parental responsibility for the children.

Warwickshire County Council (24 021 658)

Statement Closed after initial enquiries Child protection 14-May-2025

Summary: We will not investigate Miss X’s complaint about the Council’s handling of a safeguarding referral for her child. We could not add to the Council’s investigation and responses under all three stages of the statutory complaints process. We also cannot achieve the outcome she wants.