Decision search
Your search has 46978 results
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Gloucestershire County Council (23 015 661)
Statement Closed after initial enquiries Residential care 12-Mar-2024
Summary: We will not investigate this complaint about adult social care in a nursing home. This is because we cannot achieve the outcome the complainant wants; a payment for loss of earnings. It is unlikely an Ombudsman investigation would lead to a different outcome than the Council has already provided.
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Surrey County Council (23 015 727)
Statement Upheld Special educational needs 12-Mar-2024
Summary: We have upheld this complaint because the Council delayed carrying out an Education Health and Care needs assessment. The Council has agreed to resolve the complaint by offering to make a payment to the complainant to remedy the injustice this caused.
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Kirklees Metropolitan Borough Council (23 016 328)
Statement Closed after initial enquiries Transport 12-Mar-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council. In addition, the Council provided a satisfactory response regarding a complaint about an offensive comment.
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London Borough of Tower Hamlets (23 016 315)
Statement Closed after initial enquiries Parking and other penalties 12-Mar-2024
Summary: We will not investigate this complaint about parking issues outside the complainant’s home. This is because there is insufficient evidence of fault by the Council and it is unlikely an investigation would lead to a different outcome.
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Stafford Borough Council (23 017 262)
Statement Closed after initial enquiries Council tax 12-Mar-2024
Summary: We will not investigate this complaint about the Council’s complaint handling and council tax enforcement processes as Mr X is taking legal action against the Council for a closely associated matter.
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Mid Sussex District Council (23 017 331)
Statement Closed after initial enquiries Planning applications 12-Mar-2024
Summary: We will not investigate this complaint about the Council granting planning permission for a development next to the complainant. There is not enough evidence of fault in the way the Council reached its decision.
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Royal Borough of Greenwich (23 016 956)
Statement Closed after initial enquiries Noise 12-Mar-2024
Summary: We will not investigate this complaint about property damage and nuisance caused to Mr X by Council contractors who carried out work close to his home. This is because the complaint is a late complaint due to the passage of time and because an investigation is unlikely to add to that carried out by the Council in 2022 or lead to a different outcome.
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Southampton City Council (23 017 179)
Statement Closed after initial enquiries Special educational needs 12-Mar-2024
Summary: We cannot investigate Mrs X’s complaint about the cost of an occupational therapist’s report as its part of a Tribunal appeal. And there are no good reasons to disapply the late complaint rule about her claim the Council failed to provide sensory support.
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Liverpool City Council (23 017 000)
Statement Closed after initial enquiries Commercial and contracts 12-Mar-2024
Summary: We will not investigate this complaint about the conduct of Council officers in relation to a contractual dispute. This is because the courts are better placed to consider the contractual dispute. Any injustice caused to the complainant by the conduct of Council officers is either not separable from the contractual dispute or is not significant enough to warrant our involvement.
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Rushmoor Borough Council (22 017 756)
Statement Upheld Private housing 12-Mar-2024
Summary: Mr X complained the Council failed to take proper action following his reports of health hazards at his privately rented property. The Council failed to tell Mr X of its decision. The Council will apologise and act to prevent reoccurrence.