London Borough of Camden (21 017 571)

Statement Closed after initial enquiries Parking and other penalties 16-Mar-2022

Summary: We cannot investigate this complaint about penalty charge notices for moving traffic contraventions. The complainant has appealed against the penalty charge notices to a tribunal.

London Borough of Barking & Dagenham (21 010 031)

Statement Closed after initial enquiries Parking and other penalties 16-Mar-2022

Summary: We will not investigate this complaint about the Council deciding to introduce parking controls near the complainant’s home. There is not enough evidence of fault in the Council’s actions to justify an investigation.

Royal Borough of Kingston upon Thames (21 017 815)

Statement Closed after initial enquiries Parking and other penalties 15-Mar-2022

Summary: We will not investigate this complaint about a penalty charge notice issued by the Council for a moving traffic contravention. The complainant had a right of appeal to a tribunal against the penalty charge notice

Wiltshire Council (21 017 224)

Statement Closed after initial enquiries Parking and other penalties 15-Mar-2022

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because there is not enough evidence of fault to justify investigating and any fault has not caused injustice to the person who complained.

Cambridgeshire County Council (21 017 268)

Statement Closed after initial enquiries Other 15-Mar-2022

Summary: We will not investigate this complaint about a bus stop. This is because there is not enough evidence of fault to justify investigating.

London Borough of Hounslow (21 017 746)

Statement Closed after initial enquiries Parking and other penalties 15-Mar-2022

Summary: We will not investigate this complaint about the Council pursuing an unpaid parking penalty charge. There is no evidence of fault by the Council.

London Borough of Barking & Dagenham (21 016 437)

Statement Closed after initial enquiries Other 15-Mar-2022

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.

London Borough of Barnet (21 015 610)

Statement Closed after initial enquiries Highway repair and maintenance 15-Mar-2022

Summary: We will not investigate this complaint that the Council did not follow the correct authorisation process when setting the height of replacement speed bumps. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to have contacted us sooner, and there is not enough evidence that the alleged fault has caused the complainant a significant injustice.

Transport for London (21 016 408)

Statement Closed after initial enquiries Public transport 15-Mar-2022

Summary: We will not investigate this complaint about a charge incurred as part of the bike hire scheme. This is because there is insufficient evidence of fault by the Authority.

Manchester City Council (21 016 942)

Statement Closed after initial enquiries Highway repair and maintenance 14-Mar-2022

Summary: We will not investigate this complaint about emergency repair work carried out by the Council, which the complainant says caused damage to his property. This is because it would be reasonable for the complainant to seek a remedy through the courts if he believes the Council are liable for the damage. We will not investigate other matters which have not first been through a council’s internal complaints process.