Norfolk County Council (21 017 574)

Statement Closed after initial enquiries Parking and other penalties 23-Mar-2022

Summary: We will not investigate this complaint about how the Council decided to introduce parking controls. The matter has not caused significant enough injustice for us to investigate.

Ashford Borough Council (21 017 610)

Statement Closed after initial enquiries Parking and other penalties 22-Mar-2022

Summary: We will not investigate this complaint about parking permits. This is because there is insufficient injustice to justify our involvement. Also, as we are unable to deal with the substantive issue it is not a good use of public resources to investigate the Council’s handling of Mr Y’s complaint.

London Borough of Enfield (21 017 870)

Statement Closed after initial enquiries Parking and other penalties 22-Mar-2022

Summary: We will not investigate this complaint about a disabled person’s parking bay which the Council installed outside the complainant‘s home in 2015. There is nothing to suggest fault by the Council.

Transport for London (21 016 958)

Statement Closed after initial enquiries Parking and other penalties 21-Mar-2022

Summary: We will not investigate this complaint about the authority recovering a traffic penalty for a vehicle which Mrs X had sold. The penalty was submitted to the adjudicator at the London Tribunals, and this is the proper authority to consider traffic penalty appeals.

Birmingham City Council (21 015 622)

Statement Closed after initial enquiries Parking and other penalties 21-Mar-2022

Summary: We will not investigate this complaint about two Penalty Charge Notices. This is because the complainant could have appealed to the tribunal.

Lancashire County Council (21 012 004)

Statement Closed after initial enquiries Parking and other penalties 18-Mar-2022

Summary: Mr X complains about a Penalty Charge Notice (PCN) and the conduct of an enforcement agent who clamped his vehicle. We have discontinued our investigation because Mr X can follow the statutory process set out in law and appeal to the court. Further, Mr X’s complaint about the conduct of the enforcement agent is premature.

London Borough of Camden (21 018 361)

Statement Closed after initial enquiries Parking and other penalties 17-Mar-2022

Summary: We will not investigate this complaint about three penalty charge notices the complainant received for moving traffic contraventions. He has appealed against one and could have appealed against the other two. There is no fault in the Council seeking to recover unpaid penalty charges.

London Borough of Hackney (21 017 215)

Statement Closed after initial enquiries Parking and other penalties 17-Mar-2022

Summary: We cannot investigate this complaint about a penalty charge notice. Mr X appealed against it to London Tribunals and so the matter is now not within our legal remit.

London Borough of Hounslow (21 017 589)

Statement Closed after initial enquiries Parking and other penalties 17-Mar-2022

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because it is reasonable to expect Mrs Y to appeal to the London Tribunals.

London Borough of Barking & Dagenham (21 010 546)

Statement Not upheld Parking and other penalties 17-Mar-2022

Summary: Mr X complained the Council failed to respond to his challenge to a Penalty Charge Notice for a sign contravention. Mr X also complained he was threatened with court action. The Council was not at fault. It did respond to the challenge, but Mr X did not receive it.