Parking and other penalties


Recent statements in this category are shown below:

  • London Borough of Hammersmith & Fulham (17 007 887)

    Statement Closed after initial enquiries Parking and other penalties 12-Sep-2017

    Summary: The Ombudsman will not investigate Miss X's complaint about the pursuit of an unpaid penalty charge notice for which she denies liability. It would be reasonable for Miss X to apply to the Traffic Enforcement Centre to make a late witness statement and reinstate her right of appeal against the PCN.

  • Birmingham City Council (17 007 689)

    Statement Closed after initial enquiries Parking and other penalties 12-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about penalty charge notices issued by the Council for parking contraventions. The complainant has appealed, or could have appealed, to a tribunal.

  • London Borough of Sutton (17 007 629)

    Statement Closed after initial enquiries Parking and other penalties 12-Sep-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about a penalty charge notice issued to his partner. The notice carries a right of appeal and Mr X may apply to the Traffic Enforcement Centre to reinstate this.

  • Portsmouth City Council (17 007 368)

    Statement Closed after initial enquiries Parking and other penalties 08-Sep-2017

    Summary: Mr X complained about the Council using enforcement agents to recover ten unpaid parking penalties which he owes. He wants the Council to reduce the charges to the original discounted amount as he cannot pay the recovery costs. The Ombudsman will not investigate this complaint. It was reasonable for Mr X to appeal the penalties to the Independent Parking Adjudicator. He could also have paid them within the discounted period to avoid further recovery costs.

  • London Borough Of Brent (17 006 505)

    Statement Closed after initial enquiries Parking and other penalties 08-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about the Council taking recovery action to collect an unpaid penalty charge for a moving traffic contravention. The complainant had a right of appeal against the penalty charge and can ask a court to restore that right. The Ombudsman is unlikely to find evidence of other fault by the Council causing the complainant significant injustice.

  • London Borough of Harrow (17 002 162)

    Statement Upheld Parking and other penalties 07-Sep-2017

    Summary: The Council was at fault for not initially agreeing to refund enforcement agent fees incurred by the complainant, leading to a delay in the complainant receiving that refund. The Council recognises it was at fault and agreed a further remedy for the injustice caused by that delay.

  • London Borough of Hammersmith & Fulham (17 007 854)

    Statement Closed after initial enquiries Parking and other penalties 07-Sep-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's handling of bus lane contraventions. Mr X's injustice lies in the penalty charge notice issued to him and if he disputes this it would be reasonable for him to appeal.

  • London Borough of Barnet (17 007 855)

    Statement Closed after initial enquiries Parking and other penalties 07-Sep-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about a penalty charge notice issued by the Council for a parking contravention. If Mr X disputes the contravention it would be reasonable for him to appeal.

  • London Borough of Bromley (17 007 617)

    Statement Closed after initial enquiries Parking and other penalties 05-Sep-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint about a penalty charge notice issued by the Council as it would be reasonable for her to appeal.

  • London Borough of Camden (17 007 861)

    Statement Closed after initial enquiries Parking and other penalties 05-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about a penalty charge notice for a parking contravention. The complainant had a right of appeal to a tribunal which she could reasonably have exercised.

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