London Borough of Redbridge (21 009 580)

Statement Closed after initial enquiries Trees 22-Feb-2022

Summary: We will not investigate Ms X’s complaint the Council treated her unfairly when dealing with her applications for tree works. The Council granted Ms X permission to do the works and has not caused her an injustice. Ms X had a right of appeal to the planning inspector against the Council’s planning condition. She has a legal remedy at court, which it is reasonable for her to use, if she wants to claim the Council has harmed her health or discriminated against her.

Kent County Council (21 015 581)

Statement Closed after initial enquiries Trees 22-Feb-2022

Summary: We will not investigate this complaint about the Council’s response to the complainant’s report of tree roots blocking her drain. This is because there is no evidence of fault on the Council’s part.

Harlow District Council (21 015 751)

Statement Closed after initial enquiries Trees 21-Feb-2022

Summary: We will not investigate this complaint about damage to a fence, which the complainant says was caused by the Council’s failure to maintain trees close to a property she owns. This is because it is reasonable for her to pursue the matter of liability with insurers and then the courts.

London Borough of Havering (21 002 739)

Statement Upheld Trees 17-Feb-2022

Summary: Ms X complained about the Council’s failure to protect trees near her home before they were cut down. We found the Council at fault for not responding to a request to make a tree preservation order to protect the trees. The Council agreed to apologise to Ms X for the distress arising from the uncertainty about whether the trees might have been protected.

Wigan Metropolitan Borough Council (21 015 364)

Statement Closed after initial enquiries Trees 17-Feb-2022

Summary: We will not investigate this complaint about the granting of planning permission and retrospective approval to remove a protected tree. We do not consider the complainant has suffered sufficient personal injustice to warrant our involvement.

London Borough of Croydon (21 015 777)

Statement Closed after initial enquiries Trees 17-Feb-2022

Summary: We will not investigate this complaint about the Council’s response to the complainant’s concerns about a highway tree. This is because there is insufficient evidence of fault causing injustice.

Stockport Metropolitan Borough Council (21 015 603)

Statement Closed after initial enquiries Trees 16-Feb-2022

Summary: We will not investigate this complaint about the Council’s actions in connection with the removal of a tree. This is because it is unlikely we would find fault on the Council’s part.

Dudley Metropolitan Borough Council (21 015 638)

Statement Closed after initial enquiries Trees 16-Feb-2022

Summary: We will not investigate this complaint about the Council’s failure to carry out works. This is because there is no evidence of fault on the Council’s part.

Wokingham Borough Council (21 015 373)

Statement Closed after initial enquiries Trees 15-Feb-2022

Summary: We will not exercise discretion to investigate this complaint about the Council’s maintenance of trees on Mrs X’s property boundary. This is a private dispute and it is reasonable for her seek a remedy by way of insurers or the courts.

Tonbridge and Malling Borough Council (21 007 288)

Statement Closed after initial enquiries Trees 14-Feb-2022

Summary: We will not exercise discretion to investigate this complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We will not investigate Mr X’s complaint about a planning enforcement case because there is insufficient evidence of fault which would warrant an investigation.