Westminster City Council (21 002 257)

Statement Closed after initial enquiries Trading standards 09-Jul-2021

Summary: We will not investigate this complaint about how the Council responded to a Freedom of Information request in 2017. This is because the Information Commissioner is better placed to deal with the complaint and because the events complained about happened too long ago. We also cannot achieve the outcome the complainant is seeking.

Sandwell Metropolitan Borough Council (21 001 091)

Statement Closed after initial enquiries Trading standards 25-Jun-2021

Summary: Mr X complains about the Council’s handling of matters relating to a complaint he made to its Trading Standards Service. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

London Borough of Bexley (21 003 837)

Statement Closed after initial enquiries Trading standards 18-Jun-2021

Summary: We will not investigate Mr X’s complaint that the Council’s Environmental Health team did not test apples he was worried may have been contaminated. There is insufficient evidence of fault and Mr X has not been caused a significant enough injustice to justify our involvement.

Devon County Council (21 000 585)

Statement Closed after initial enquiries Trading standards 03-Jun-2021

Summary: Mr X complained about the Council’s decision to discontinue an investigation into a trader whom he says is fraudulent and criminal. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

West Yorkshire Trading Standards Service (21 000 451)

Statement Closed after initial enquiries Trading standards 01-Jun-2021

Summary: Mr X complains about the Council’s decision not to prosecute a trader who sold him an unroadworthy vehicle. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council.

Wirral Metropolitan Borough Council (20 003 369)

Statement Closed after initial enquiries Trading standards 27-May-2021

Summary: We will not investigate Mr B’s complaint that the Council has boycotted him. This is because there is nothing to suggest the Council’s delays in replying to Mr B’s letters have caused significant enough lasting injustice to him to justify our involvement. It is unlikely we could achieve more for Mr B at this time.

Swindon Borough Council (20 011 530)

Statement Closed after initial enquiries Trading standards 29-Apr-2021

Summary: Mr X says the Council’s trading standards team failed to investigate a report he made about a clinic which provides eye tests and hearing tests in people’s homes. We will not investigate this complaint as we have not seen evidence of fault in the Council’s actions. Nor do we consider Mr X has suffered a significant personal injustice.