Children's care services archive 2021-2022


Archive has 1126 results

  • Leeds City Council (21 016 384)

    Statement Closed after initial enquiries Child protection 10-Mar-2022

    Summary: We will not investigate Mr X’s complaint about a children services assessment. The Information Commissioner’s Office is better placed, and we are unlikely to achieve more than already offered.

  • Warwickshire County Council (21 016 396)

    Statement Closed after initial enquiries Child protection 10-Mar-2022

    Summary: We will not investigate this complaint about how the Council has dealt with the complainants concerns about the care of her children. This is because it is reasonable for her to raise the matters in upcoming court proceedings.

  • Nottinghamshire County Council (21 008 591)

    Statement Closed after initial enquiries Looked after children 10-Mar-2022

    Summary: We cannot investigate this complaint that the Council consented for surgery to be carried out on a looked after child. This is because the matter has been subject to court proceedings which places it outside of our jurisdiction. We cannot investigate any complications caused by the surgery as the actions of the NHS are not within our jurisdiction. Other matters that the complainant raised happened too long ago.

  • Bracknell Forest Council (20 013 496)

    Statement Upheld Other 09-Mar-2022

    Summary: Ms X complains the Council failed to complete the recommendations made at stage two and three of the children statutory complaint procedure. Ms X said this caused her significant distress. We find some fault with the Council for the delays in completing some of the recommendations. We have made some recommendations for the Council to remedy the injustice caused.

  • Herefordshire Council (21 012 036)

    Statement Closed after initial enquiries Child protection 09-Mar-2022

    Summary: We cannot and will not investigate Mrs X’s complaint against the Council’s children services. We cannot investigate why a Court made a Care Order. We are unable to achieve the outcome Mrs X seeks as we cannot change the court order

  • Thurrock Council (21 005 265)

    Statement Not upheld Child protection 08-Mar-2022

    Summary: We have ended our investigation into matters relating to the care of Mr and Mrs X’s grandchildren. This is because they have either been considered in Court or are late.

  • Wakefield City Council (21 010 762)

    Statement Closed after initial enquiries Adoption 08-Mar-2022

    Summary: We will not investigate Mrs X’s complaint about legal costs she incurred in 2017 due to the Council’s childrens services involvement with her extended family. The complaint lies outside our jurisdiction because it is late and there are not good grounds to consider this very late complaint now.

  • London Borough of Lambeth (21 003 279)

    Statement Upheld Child protection 08-Mar-2022

    Summary: Miss X complained the Council failed to protect her son who was going missing and being trafficked to sell drugs and did not place him on a Child Protection Plan until August 2018. The Council’s delay in taking intervention measures to safeguard Mr Y and the failings in its service to Miss X amount to fault. As does the delay in completing the complaint process. This fault has caused Miss X an injustice.

  • Birmingham City Council (21 000 323)

    Report Upheld Disabled children 08-Mar-2022

    Summary: Mr X complained about the Council’s handling of home adaptations to meet his son’s social care needs. Mr X said the building work is slow, of poor quality, and is incomplete. He says this has impacted on his son’s mental health and medical condition.

  • Medway Council (21 017 210)

    Statement Closed after initial enquiries Other 08-Mar-2022

    Summary: We will not investigate this complaint about the report the Council submitted to the court as the law prevents us considering court action.

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