London Borough of Hackney (21 016 635)

Statement Closed after initial enquiries Looked after children 24-Mar-2022

Summary: We will not investigate this complaint about the care the Council gave a looked after child between 2009 and 2014. This is because we could not carry out a fair and meaningful investigation so long after the events complained about.

Devon County Council (21 017 736)

Statement Closed after initial enquiries Looked after children 24-Mar-2022

Summary: We cannot investigate this complaint about the Council’s actions in deciding about the care of a child. The matters complained of are not separable from matters decided by a court.

Norfolk County Council (21 018 009)

Statement Closed after initial enquiries Other 24-Mar-2022

Summary: We cannot investigate this complaint about what the Council included in a court bundle. This matter is not separable from court action.

City of Bradford Metropolitan District Council (21 018 685)

Statement Closed after initial enquiries Friends and family carers 23-Mar-2022

Summary: We will not investigate this complaint about Ms X’s grandchild being put up for adoption. This is because the decision was made by the courts and we cannot investigate what happened in court or decisions made by the courts.

Salford City Council (21 017 459)

Statement Not upheld Other 23-Mar-2022

Summary: Miss X complained the Council intended to withdraw the accommodation it provided to her and her children under the Children Act. There was no fault in how the Council made its decision to withdraw the accommodation it provided to Miss X.

Hertfordshire County Council (21 003 937)

Statement Upheld Fostering 23-Mar-2022

Summary: The complainants, foster carers, complained that the Council failed to understand their concerns about Covid-19 when insisting that they send the foster children to school prior to the second lockdown in December 2020. The complainants also considered the Council raised unfounded allegations about them as part of its complaint investigation. We find fault in some aspects of the Council’s approach and the Council has agreed a way to remedy the injustice. We are therefore closing the complaint.

London Borough of Richmond upon Thames (20 011 993)

Statement Upheld Child protection 23-Mar-2022

Summary: Miss X complains about the Council’s failure to provide the special educational provisions set out in her son’s Education, Health, and Care plan. She also complains the Council failed to appropriately deal with the safeguarding concerns she raised. We find fault with some of the Council’s actions. We have made recommendations for the Council to remedy the injustice caused.

Solihull Metropolitan Borough Council (21 017 127)

Statement Closed after initial enquiries Other 22-Mar-2022

Summary: We cannot investigate Mr X's complaint about information given or used in Court proceedings. And there are other bodies better placed to consider his professionalism and data protection complaints.

Birmingham City Council (21 017 645)

Statement Closed after initial enquiries Fostering 22-Mar-2022

Summary: We will not investigate this complaint about the Council’s failure to provide evidence Ms X asked for. The information Commissioner’s Office is better placed to consider this matter.

Bristol City Council (21 017 657)

Statement Closed after initial enquiries Disabled children 22-Mar-2022

Summary: We will not investigate this complaint that the Council delayed responding to a complaint under the statutory procedure for complaints about children’s services. This is because there is insufficient evidence of fault by the Council.