Archive has 226 results
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Sheffield City Council (19 014 726)
Statement Closed after initial enquiries Highway repair and maintenance 19-Feb-2020
Summary: The Ombudsman will not investigate Mr B’s complaint the Council will not include his street in its programme for gritting during wintry weather. Further consideration of the complaint is unlikely to find fault with the way the Council has made its decision.
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Surrey County Council (19 016 888)
Statement Closed after initial enquiries Highway repair and maintenance 16-Feb-2020
Summary: The Ombudsman will not investigate Miss X’s complaint about damage to her car from a pothole. This is because it is reasonable for her to seek a remedy through the courts.
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West Sussex County Council (19 014 376)
Statement Closed after initial enquiries Highway repair and maintenance 14-Feb-2020
Summary: The Ombudsman will not investigate Mr Q’s complaint about roadworks in the Council’s area. It is unlikely we would find fault by the Council. And Mr Q’s injustice is not significant enough to justify our involvement.
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Sheffield City Council (19 014 693)
Statement Closed after initial enquiries Highway repair and maintenance 12-Feb-2020
Summary: The Ombudsman will not investigate this complaint about highway repairs and damage to the complainant’s car. The complainant can seek a remedy in court and we are unlikely to find fault in how the Council has decided no further repairs to the highway are necessary.
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Sefton Metropolitan Borough Council (19 009 253)
Statement Closed after initial enquiries Highway repair and maintenance 10-Feb-2020
Summary: Mr X complained about the Council’s refusal to provide additional footway outside his property. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Lancashire County Council (19 014 999)
Statement Closed after initial enquiries Highway repair and maintenance 10-Feb-2020
Summary: The Ombudsman will not investigate Mr B’s complaint that the Council has failed in its duty to prevent the obstruction of the pavement in his road and protect his right to use it. This is because it is reasonable to expect him to go to court if the problem is not resolved to his satisfaction.
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London Borough of Hillingdon (19 012 786)
Statement Closed after initial enquiries Highway repair and maintenance 07-Feb-2020
Summary: The Ombudsman will not investigate this complaint about the Council seeking to recover from the complainant the costs of repairing a damaged footway. It is unlikely he would find evidence of fault by the Council and the courts are better placed to decide if the complainant is liable to pay the repair costs.
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Essex County Council (19 008 818)
Statement Not upheld Highway repair and maintenance 06-Feb-2020
Summary: Mr B complained the Council failed to act when he reported damage to his road causing noise and vibration in his property. There is no fault in how the Council dealt with the issue.
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Somerset County Council (19 016 494)
Statement Closed after initial enquiries Highway repair and maintenance 04-Feb-2020
Summary: The Ombudsman will not investigate Miss X’s complaint about damage to her car from a pothole. This is because it is reasonable for her to seek compensation through the courts.
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Middlesbrough Borough Council (19 015 866)
Statement Closed after initial enquiries Highway repair and maintenance 04-Feb-2020
Summary: Mr D complained the Council failed to repair damage to the road outside his home after his car was stolen and burnt. The Ombudsman will not use his discretion to consider this complaint as it is reasonable to expect Mr D to use the available legal remedies.