Highway repair and maintenance


Recent statements in this category are shown below:

  • Kingston upon Hull City Council (17 007 890)

    Statement Closed after initial enquiries Highway repair and maintenance 08-Sep-2017

    Summary: The Ombudsman will not investigate whether damage to a car which hit a pothole in the road was caused by the Council's negligence. This is a matter for the courts to decide.

  • East Riding of Yorkshire Council (17 007 758)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Sep-2017

    Summary: We will not investigate Mr Y's complaint about damage to his car from a pothole. It is reasonable to expect Mr Y to take court action for compensation. The complaint is therefore outside our legal remit.

  • Essex County Council (17 007 682)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Sep-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint that the Council refuses to repair a noisy defective drain outside her house. This is because Mrs X can apply to the Magistrate's court to require the Council to carry out the repair. The Ombudsman cannot order the Council to carry out highway repairs.

  • Leeds City Council (17 007 218)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Sep-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the state of the pavement near his home. If Mr X believes the Council has failed to properly maintain the pavement it would be reasonable for him to serve notice on the Council and apply to the magistrates' court for an order requiring it to carry out repairs.

  • Herefordshire Council (17 007 584)

    Statement Closed after initial enquiries Highway repair and maintenance 04-Sep-2017

    Summary: The Ombudsman will not investigate Ms B's complaint about injuries she suffered when she tripped on a pavement pothole. The courts are best placed to decide whether the Council failed to properly maintain the pavement and is liable to Ms B for her injuries. It is reasonable to expect Ms B to use her right of remedy in the courts.

  • Oldham Metropolitan Borough Council (17 008 062)

    Statement Closed after initial enquiries Highway repair and maintenance 01-Sep-2017

    Summary: We will not investigate Mrs Y's complaint that the Council has rejected her personal injury claim as Mrs Y can take legal action for compensation. Mrs Y's complaint is also made late.

  • Hertfordshire County Council (17 007 420)

    Statement Closed after initial enquiries Highway repair and maintenance 31-Aug-2017

    Summary: The Ombudsman will not investigate Mr X's complaint that the Council's contractor has failed to remove obstructions from the public highway and to properly repair the drains serving it. It would be reasonable for Mr X to take the matter to court.

  • Trafford Council (17 007 822)

    Statement Closed after initial enquiries Highway repair and maintenance 29-Aug-2017

    Summary: We will not investigate Mrs Y's complaint about pothole damage to her car. It is reasonable to expect Mrs Y to seek compensation through the courts and so her complaint is outside our legal remit.

  • Leeds City Council (17 007 150)

    Statement Closed after initial enquiries Highway repair and maintenance 29-Aug-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the poor condition of the road in his area and the Council's approach to traffic calming measures. Mr X can apply to the court to require the Council to carry out the repairs to the road and there is no evidence of fault in the Council's approach to traffic calming.

  • East Riding of Yorkshire Council (17 007 115)

    Statement Closed after initial enquiries Highway repair and maintenance 29-Aug-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's refusal to reimburse him for the cost of cutting a grass verge near his house. It is unlikely we would find fault causing Mr X significant injustice.

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