Highway repair and maintenance


Recent statements in this category are shown below:

  • Devon County Council (17 003 704)

    Statement Closed after initial enquiries Highway repair and maintenance 13-Jul-2017

    Summary: The Ombudsman will not investigate this complaint about an accident on a footpath. It is unlikely he would find evidence of fault by the Council.

  • North Yorkshire County Council (17 004 566)

    Statement Closed after initial enquiries Highway repair and maintenance 12-Jul-2017

    Summary: The Ombudsman will not investigate whether damage to a car which hit a pothole in the road was caused by the Council's negligence. This is a matter for the courts to decide. He will not investigate other matters relating to the damage.

  • Cumbria County Council (17 003 718)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Jul-2017

    Summary: The Ombudsman will not investigate whether damage to the complainant's car which hit a pothole in the road was caused by the Council's negligence. This is a matter for the courts to decide.

  • London Borough of Havering (17 003 636)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Jul-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about damage caused to his car after he hit a pothole. This is because this is a complaint about negligence which is a matter for the courts to consider and decide.

  • Gloucestershire County Council (17 001 690)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Jul-2017

    Summary: The Ombudsman will not investigate Mr B's complaint the Council will not extend a white "H bar" marking on the road outside his house unless he pays £50. Further consideration of the complaint is unlikely to find fault by the Council or of a significant personal injustice to Mr B.

  • North Somerset Council (17 003 330)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Jul-2017

    Summary: The Ombudsman will not investigate this complaint about the Council not carrying out works to a dropped kerb at the complainant's home. It s unlikely he would find evidence of fault by the Council and the complainant can seek a remedy in court.

  • Essex County Council (17 003 671)

    Statement Closed after initial enquiries Highway repair and maintenance 30-Jun-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint about damage caused to her car after she drove through a width restriction put in place by the Council. This is because this is a complaint about negligence which is a matter for the courts to consider and decide.

  • Somerset County Council (17 003 185)

    Statement Closed after initial enquiries Highway repair and maintenance 28-Jun-2017

    Summary: The Ombudsman will not investigate Mr A's complaint about being injured following a fall on a footpath. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.

  • Cornwall Council (16 010 379)

    Statement Upheld Highway repair and maintenance 26-Jun-2017

    Summary: Mr X complained about the Council's failure to prevent flooding of his property in heavy rainfall. He says the drainage system from the highway is inadequate and his garage flooded several times in recent years. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Mr X. He can take legal action if he believes the Council to be negligent.

  • Cornwall Council (17 001 291)

    Statement Upheld Highway repair and maintenance 26-Jun-2017

    Summary: In response to this complaint about flooding, the Council took action including liaison with the water utility company and a drainage scheme has now been implemented which is expected to resolve the issue. In these circumstances there are no grounds for me to continue to investigate this complaint.

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