Plymouth City Council (20 011 050)

Statement Upheld Parking and other penalties 04-Mar-2021

Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because we are satisfied with the actions taken by the Council to remedy the issue.

Colchester City Council (20 009 496)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: We cannot investigate this complaint about a penalty charge notice for a parking contravention. The complainant had a right of appeal to a tribunal and has asked a court to restore that right and remove any additional costs.

West Sussex County Council (20 010 099)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.

Transport for London (20 010 543)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr Y complained about the Authority enforcing several unpaid penalty charge notices which resulted in the recovery and sale of his car by enforcement agents. We should not investigate this complaint about enforcement of a penalty charge notice because it is unlikely that we would find fault and any remaining injustice is not significant enough to justify our investigation.

Westminster City Council (20 010 544)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr Y complained about the Council used enforcement agents to seize and sell his car to settle unpaid penalty charge notices. We should not exercise discretion to investigate this complaint as it is late and there is no good reason to investigate it now.

Royal Borough of Greenwich (20 010 628)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr X complained about the Council’s refusal of his application for a vehicle crossing at his home. We will not investigate the complaint because it is unlikely we would find fault.

East Suffolk Council (20 010 901)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: We will not investigate how the Council introduced higher off-street parking charges. We are unlikely to find evidence of fault by the Council.

London Borough of Hillingdon (20 000 384)

Statement Not upheld Parking and other penalties 02-Mar-2021

Summary: Mr and Mrs X complained about the Council's decision to refuse their application for a dropped kerb. The Council was not at fault.

London Borough of Islington (20 010 041)

Statement Closed after initial enquiries Parking and other penalties 02-Mar-2021

Summary: We cannot investigate Mr X’s complaint about two penalty charge notices issued by the Council as he has used his right of appeal against them. We will not investigate his complaint about the handling of his appeals as the Council is not responsible for setting the date for the hearings.

Northamptonshire County Council (20 010 972)

Statement Closed after initial enquiries Parking and other penalties 02-Mar-2021

Summary: We will not investigate Mr X’s complaint about a parking penalty as it is reasonable to expect him to appeal against it to the independent parking tribunal.