Birmingham City Council (21 017 645)

Statement Closed after initial enquiries Fostering 22-Mar-2022

Summary: We will not investigate this complaint about the Council’s failure to provide evidence Ms X asked for. The information Commissioner’s Office is better placed to consider this matter.

Bristol City Council (21 017 657)

Statement Closed after initial enquiries Disabled children 22-Mar-2022

Summary: We will not investigate this complaint that the Council delayed responding to a complaint under the statutory procedure for complaints about children’s services. This is because there is insufficient evidence of fault by the Council.

Reading Borough Council (21 016 858)

Statement Closed after initial enquiries Child protection 18-Mar-2022

Summary: We will not investigate this complaint about the actions of the Council’s children services and social workers. This is because there is insufficient evidence of fault in the way the Council reached its decision.

East Riding of Yorkshire Council (21 007 095)

Statement Upheld Fostering 18-Mar-2022

Summary: Mrs T complained about the Council’s handling of an investigation into allegations made against her as a foster carer. The Council failed to properly investigate the allegations and consider Mrs T’s complaint about the matter. The Council agreed to apologise to Mrs T and pay her £450 to recognise the distress and time and trouble caused to her.

Lancashire County Council (21 017 648)

Statement Closed after initial enquiries Other 18-Mar-2022

Summary: We cannot investigate Mrs X’s complaint about a contact arrangement plan the Council submitted in court proceedings. The complaint lies outside our jurisdiction because it is made in relation to matters that have been considered in court. The law prevents us from investigating such matters.

Portsmouth City Council (21 017 691)

Statement Closed after initial enquiries Other 18-Mar-2022

Summary: We cannot investigate this complaint about the actions of a social worker in producing a report for a court. The matters complained of are not separable from those that form part of the court process.

Hampshire County Council (21 016 432)

Statement Closed after initial enquiries Child protection 17-Mar-2022

Summary: We will not investigate this complaint about the actions of a social worker for the Council during child protection action. This is because the actions complained of relate to court proceedings and are out of our jurisdiction.

London Borough of Wandsworth (21 016 591)

Statement Closed after initial enquiries Other 17-Mar-2022

Summary: We will not investigate Mr X’s complaint about how the Council responded to safeguarding concerns about him. That is because further investigation would not lead to a different outcome.

Surrey County Council (21 016 882)

Statement Closed after initial enquiries Child protection 17-Mar-2022

Summary: We will not investigate this complaint about how the Council dealt with a safeguarding concern. This is because any fault by the Council did not cause the complainant an injustice significant enough to warrant our further involvement.

Reading Borough Council (21 016 980)

Statement Closed after initial enquiries Child protection 17-Mar-2022

Summary: We will not investigate Miss X’s complaint about the Council’s child protection involvement with her family following her son’s death in 2016. The complaint lies outside our jurisdiction because it is late and there are not good grounds to exercise discretion to consider it now.